Starbucks charges customer’s bank card for a $4400 gratuity

Discussion in 'Other News' started by drvrtech77, Feb 8, 2023.

  1. drvrtech77

    drvrtech77 Road Train Member

    Mar 20, 2010
    TULSA, Okla. (KOKI) - A couple in Oklahoma says they were charged more than $4,000 for two cups of coffee at their neighborhood Starbucks.

    Jesse and Deedee O’Dell said their tab for two coffees is normally around $10 but this time they were charged $4,456.27 on Jan. 7.

    According to Deedee O’Dell, she noticed the charge a couple of days later while she was at the mall with her four children. She happened to use the same card to purchase something in a store and to her surprise, it was declined.

    The couple said they discovered that Starbucks had charged a $4,444.44 gratuity on top of their coffee order.

    Jesse O’Dell said he contacted the Starbucks district manager regarding the incident and was told that there was an issue with the network.

    The couple said that Starbucks sent them two checks equaling the total gratuity amount, but when they tried to deposit the checks into their account they bounced.

    “We contacted their {Starbucks] customer service helpline probably 30 to 40 times that day,” Jesse O’Dell said. “We got a call from a representative who said they are sending new checks. But as of today, we still have not received checks.”

    According to the couple, they have filed a report with the Tulsa Police Department regarding the incident.

    Couple says Starbucks charged them nearly $4,500 for 2 cups of coffee
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  3. buddyd157

    buddyd157 Road Train Member

    May 25, 2017
    under a shade tree
    wow, i knew that #### was expensive...!!!!!!!
  4. gentleroger

    gentleroger Road Train Member

    Jun 1, 2010
    Why call 30 times? It's not going to help move things along, it's just going to frustrate you and delay the process.
    CowboyTim, nredfor88 and Coover Thank this.
  5. Coover

    Coover Road Train Member

    Dec 9, 2016
    Exactly call cc dispute charge
    ducnut and CowboyTim Thank this.
  6. The Railsplitter

    The Railsplitter Light Load Member

    Jan 23, 2023
    "BFE... and lovin' it!"
    Good thing I don't patronize Starbucks... ain't nothin' in there worth that much. o_O
    mjd4277, buddyd157 and CowboyTim Thank this.
  7. nredfor88

    nredfor88 Road Train Member

    Sep 26, 2019
    All my cards have alerts set for any purchase over 1 dollar. That way I have quick notifications on any charge. I caught fraud one time quickly for a small charge that was probably a test to see if they could dig deeper.
  8. CowboyTim

    CowboyTim Medium Load Member

    Nov 2, 2018
    Yet another reason to not patronize $tarbuxx. I'll take bean-to-cup coffee for $2 from any Thornton's, Speedway, Pilot, etc. over their overpriced crap.
  9. Graham Cracker

    Graham Cracker Light Load Member

    Nov 12, 2022
    I can’t believe they have the nerve to ask for a tip when I’m just grabbing a quick medium roast and lemon cake for the wife.

    But it pops up on the screen, asking for a tip amount.

    Seeing that more and more. Everyone and their cousin wants a tip, just for handing you something from behind the counter.
    Flat Earth Trucker Thanks this.
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