Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. mc2

    mc2 Bobtail Member

    23
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    Jun 30, 2007
    0
    Thanks, Mark - I'm looking forward to seeing this...

    Mark
     
    TheDude1969 Thanks this.
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  3. peter_x

    peter_x Light Load Member

    86
    44
    Aug 24, 2013
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    Anywhere I touch, it does the same thing at the same two spots. I am not pressing too hard or anything. This one is a little better because I don't see the same thing happening when the truck hits a bump. Thanks.
     
  4. mpow66m

    mpow66m Medium Load Member

    667
    279
    Jul 6, 2011
    Northeast
    0
    Hello,
    Just bought a new 730 a few months ago.

    screen freezes black,hit reset button in back to reboot.

    screen freezes white w/ small thin blk lines across screen about 1 '' apart,hit reset button.

    screen freezes w/ route displayed

    screen flashes in center of display(like a flash bulb going off on a camera)screen rolls once then recalculates,this happen alot.

    and the usb charger doesnt seem to charge the unit well,is there a shorter 12v charger anywhere i can buy?also the connection port to charge is comming loose and i have to finagle the cord to get it to hold a charge.

    several navi error messages and a low memeory message all while driving.
     
  5. Hick

    Hick Heavy Load Member

    928
    1,623
    Dec 4, 2014
    West Virginia
    0
    Could someone explain to me how to add this address as a stop in the 730?

    Pilot Travel Center
    239 Route 17K
    Newburgh, New York 12550

    It is at I84 Exit 6. Searched in POIs and it's not there. But would like to know how to manually add that NY-17K address anyhow.

    Thanks.
     
  6. mpow66m

    mpow66m Medium Load Member

    667
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    Jul 6, 2011
    Northeast
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    its in there i go there every day.look under travel centers.
     
  7. mpow66m

    mpow66m Medium Load Member

    667
    279
    Jul 6, 2011
    Northeast
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    now its dead and wont work.
     
  8. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,197
    Sep 23, 2007
    Statesville, NC
    0

    The first four are power issues. Your comment about the USB charger might be the issue. The 7" unit requires at least 2.4 amps. If yours is only rated for 1 amp then your 730 is not getting enough power to charge the battery and run the HD screen at the same time.

    Low Memory - try to boot at least every 2-3 days. Like any computer, things hang in memory and you have limited memory. Rebooting clears out the cache memory.

    Navi Errors - know issue and we are working on... I think we hit a milestone and have it narrowed down.

    Thanks,
    Mark
     
    mpow66m Thanks this.
  9. Mark Kling

    Mark Kling Technology Contributor

    10,935
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    Sep 23, 2007
    Statesville, NC
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    I did a POI search by city and it is there. Make sure you have updated.

    Thanks,
    Mark

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  10. mpow66m

    mpow66m Medium Load Member

    667
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    Jul 6, 2011
    Northeast
    0

    I talked to a RM tech and she said the same basically.shes sendind a new free of charge 12v and wall charger to see if it makes a diff.If not they will repair or replace it in 2 weeks time according to her.:)
     
  11. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,197
    Sep 23, 2007
    Statesville, NC
    0
    The 5" requires 1amp and the 7" requires 2.4amps...

    DO not use the DC/USB on a Tablet, it will power it, but if you look at the battery status you will see it slowing discharging instead of charging, even if the Adapter shows 2.4amps.

    Thanks,
    mark
     
    mpow66m Thanks this.
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