Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

Thread Status:
Not open for further replies.
  1. Kevin Lewis

    Kevin Lewis Bobtail Member

    23
    22
    Jun 5, 2015
    Pensacola, FL
    0
    Any ideas on why RM services constantly is failing? Does not appear to be any updates available.

    Perplexed
     
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,197
    Sep 23, 2007
    Statesville, NC
    0
    Give me the serial number off the back of your Tablet.

    The TNDT70 had this issue and the update fixed it last week.

    On the Truck GPS App, start it, main screen, preferences, general, contact & about - right side - what version is showing?

    Thanks,
    mark
     
  4. Kevin Lewis

    Kevin Lewis Bobtail Member

    23
    22
    Jun 5, 2015
    Pensacola, FL
    0
    Mine is an 80
    Serial: TNDT80-019230-AP-15W18
    Ver: 1.0.19.3450

    Thanks in advance!!
     
  5. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,197
    Sep 23, 2007
    Statesville, NC
    0
    Not the correct version. If you are able to connect to the internet and can hook your tablet to the computer I can manually push the .apk update so you will be able to install.

    I use Teamviewer to remote.

    Thanks,
    Mark
     
  6. RERM

    RERM Road Train Member

    1,683
    1,119
    Dec 13, 2012
    Chicago, IL
    0
    I just purchased a 730, I previously used a 720 , is it possible to:

    1. Update the dock so it now recognizes the 730 instead of the 720?

    2. Move my address book to the new unit?
     
  7. Kevin Lewis

    Kevin Lewis Bobtail Member

    23
    22
    Jun 5, 2015
    Pensacola, FL
    0
    I will have to wait for wifi to come back up here at the truck stop. Have limited data on phone. Wonder why it doesnt see it automatically like it should. Odd.

    I will post back when I have access to do what you suggest.
     
  8. Kevin Lewis

    Kevin Lewis Bobtail Member

    23
    22
    Jun 5, 2015
    Pensacola, FL
    0
    Also, it will not connect to my MacBook at all. Everything else does, so may not be able to do that either. Is there an alternate way?
    Thanks, Kevin
     
  9. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,197
    Sep 23, 2007
    Statesville, NC
    0
    Yes the Dock will know you have a 730 once you connect to it.

    You can use the Backup on the 720 and the restore on the 730 which should move your address book.

    Thanks,
    Mark
     
  10. RERM

    RERM Road Train Member

    1,683
    1,119
    Dec 13, 2012
    Chicago, IL
    0
    Never mind, the dock just recognized the new one...
     
  11. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,197
    Sep 23, 2007
    Statesville, NC
    0
    You can go into settings, applications and uninstall the Truck GPS app and then try to hit the check for updates again. It is about 25mb download.

    Thanks,
    Mark
     
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  • Thread Status:
    Not open for further replies.