Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Rand has checked with the State DOT web pages and numerous other sites on the internet. Their are a few missing and since there are about 3 million drivers whom pass by these each day whom better to ask.

Rand get's a lot of Tell Rand's with this info, but like some rest area's are not listed if they are on a US route.

I am going to ask Rand if they will throw something into the kitty for the top ten drivers whom submit the most.

Rand wants any and all weight stations and rest area's.

Put XXXX in the subject line. Will make for easier filtering.

Thanks,
Mark

 

Hi,,, might I know the state and location..

Yes and Yes.

The speed limits are known by Rand, but these are in the Map database. Rand is working on correcting the states that have increased. Va being the most recent. Texas is a little different. Some coding may have to be written to handle AM\PM speeds.

Thanks,
Mark

BTW... welcome to the wonderful world of Trucking.... be safe when you drive and learn from others on the road.

 

Hi,

Just wanted to bring to your attention a small issue when you are updating.

1. Make sure you upgrade to TND Dock 1.0.97.

Once you upgrade to Dock 97, if you get a error message saying the Dock cannot backup your TND, just hit continue at the bottom. The TND will update your unit.

The TND Dock when it installs it puts certain files on your C:\ under a path defined by your operation system, (XP, Vista, Win7). But, some computers tend to not follow the general path of what the Dock is seeking.

The 1st thing the TND Dock does is back up your user files, if the path that is defined in the Dock is not found then it will generate an error. Older versions of the Dock do not handle this error well and will not allow anymore functionalitiy of the Dock to get around this error.

Dock 97 will allow you to continue and update. Please note this affects the backup button also. Rand is aware of this and the Dock is being written to force a more stable path for backups.

If you are on a 64 bit machine make sure you are on Dock 97 also.

thanks,
mark

 

This error is a memory error. Make sure you update to version 1808.

This should only affect the following model - T5B (A 32 series). This can be found on the back of the TND, bottom right.

If you receive this error on the T5B(A32 series), just "x" out of the error message and the TND should operate normally.

This condition will arise when two of the counters for driver status's are set to "0" and you have audio set in preferences and only during bootup of the TND.

Rand is aware of the issue and has correct the issue. It will be in the next released version.

thanks,
Mark