Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Serial number is tied to user and E-mail. People change E-mails or have several. Receipt is the proof of ownership.

    thanks,
    Mark
     
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  3. turnpike

    turnpike Bobtail Member

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    Mar 1, 2011
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    hello akhter shiekh, how do i conact you directly. can we have your direct contact email address or phone?
    It would be nice to have at least your email address if we have to report issues related to quality of your service.
     
    Last edited: Apr 8, 2011
  4. NCT_PA

    NCT_PA Light Load Member

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    Jan 16, 2011
    Chambersburg, PA
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    next version release... as in software or hardware?

    One of the main reasons I returned my 710 was because of the inability to do multi-stop
     
  5. Iron Flyer

    Iron Flyer Light Load Member

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    May 29, 2010
    BC Canada
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    On the dashboard screen of my 710 there is the little bar graph under your current speed that says something along the lines of the percentage of the leg of that trip completed. I noticed the other day that it doesn't do anything and it got me wondering what its there for. Anyone figured that out?
     
  6. dragonlady_56

    dragonlady_56 Bobtail Member

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    Apr 8, 2011
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    I have a new ACER desktop with Windows 7 64 bit that will also not recognize my TND device - so it's not just laptops having the problem.
     
  7. Lottoluck

    Lottoluck Bobtail Member

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    Apr 8, 2011
    Goshen, IN
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    Hello
    Just purchased a TND 710, works very well but have one issue. When routing from home location it will not allow route to closest entrance to I 80-I 90. Even though it is a truck route it sends you a longer route via state highways. Question is can I change settings for it to do this and other route preferences such as going around Chicago on I 294 rather than through downtown on I 90.
    thank you
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    The number for Rand Support is listed. This is a thread for drivers to find solutions to their issues, seek information, ask questions in relationship to the operation of their TND and pass information along.

    Please try to keep the thread on the lines listed above. You have posted many procedures, but those procedures are on a one - to - one basis for issues. They are not a cure all fix for all issues.

    If you wish to seek Ahkter as he is the CS Manager, simply call Rand Support.

    Thanks,
    mark
     
    bbqguy Thanks this.
  9. Mark Kling

    Mark Kling Technology Contributor

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    Whoa,,,,, You had Multi-stop along with other TND's since about 5 months ago. What your 710 did have was the ability to look at all the legs of the Multi-stop, which the other models will have on the next release version - due out hopfully soon.

    I am going to walk you through a simple Multi-stop.

    1. Enter in a destination and route to it.
    2. From the map screen, bottom right, goto main menu
    3. Chose destination
    4. Chose Multi-stop
    5. Chose Current Trip folder.

    Think of the Current Trip Folder as a one time shopping trip. Once a route is entered in the Current Trip folder is active. From this folder you can add,delete, reorder your trip or add via destinations.

    If you run Multi-stops as a norm, build a regular Multi-stop folder and once the folder is selected and the trip started, use the Current Trip folder for all things you need to do to modify that trip.

    Thanks,
    Mark
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    It should progress as your trip does. Shows % of your trip.

    Thanks,
    Mark
     
    Iron Flyer Thanks this.
  11. Mark Kling

    Mark Kling Technology Contributor

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    See prior post, but just Call Rand Support and ask for the 1.1 Blue USB hub.

    Thanks,
    Mark
     
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