Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Raamman

    Raamman Light Load Member

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    you don t get paid Mark ? why not ?
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    Has been updated in newer maps (not on market yet).

    Raamman
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    ok here is a small problem I had to go to atlas st in worchester in mass (great folks around there always); the gps routed me under a low rail bridge on sunderland rd at one end; fortunately I was warned about this in advance and went through the other way- it is important because there is a regency transportation warehouse/terminal and another whse on atlas I don't think that only I would be disaffected by this oversight

    Thanks,
    Mark​
     
  4. NCdriver

    NCdriver Light Load Member

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    Jan 8, 2011
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    I just bought the unit 2 days before the trip and did the update the day I bought it.
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    This is in the Maps. It will not be corrected by an update via the TND Dock. It has been submitted to Rand GIS to look at.

    Thanks,
    Mark
     
  6. patti

    patti Bobtail Member

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    Sep 20, 2011
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    Hi - New to this forum, so my apologies if I'm doing this wrong. My husband's a new trucker, and on his second Rand McNally TND 710 unit. This one seems to have crashed today while he's enroute. Now if he plugs it in, the screen stays blank. Only red light is on. Reset doesn't work. Power button does nothing. He called support and they said they're sending a package so he can mail it in. But this will leave him without a GPS for weeks! Any suggestions?
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    Try leaving it off for 24 hours and then 3 hours charged on AC.

    They should have E-Mailed you an RMA.

    Thanks,
    Mark
     
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  8. patti

    patti Bobtail Member

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    He's on the road, but I phoned him and told him this. He's going to try it. Thanks.
     
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  9. hammer head mn

    hammer head mn Light Load Member

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    May 29, 2010
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    Hi Mark

    Did updates on my 510 last week.everythings working good again.Thanks for all your time you give here!!:biggrin_25514:
     
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  10. Truckersheldan

    Truckersheldan Light Load Member

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    Jul 30, 2011
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    Sorry if this has been answered before but what mode do you use for getting directions and why? Do you use shortest route or fastest route? Thanks!
     
  11. northbamatrucker

    northbamatrucker Light Load Member

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    I use fastest route myself but I guess that is up to you.
     
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