Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. jmwooldrid

    jmwooldrid Bobtail Member

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    Dec 9, 2012
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    Mark,

    After update 710 will only boot to win CE. Located software app file and I can boot and run fine from there. Moved to start-up folder but it is not persistent. Previous update found one file corrupt and fixed it. Have not run it long to see if it will be solid. Sent a message to company customer support but no reply (over a week). Tried the 12 hour/ 3 hour then reset cycle but no go. What next?

    JMW
     
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  3. Mark Kling

    Mark Kling Technology Contributor

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    E-Mail me with your Name,Address (no po boxes), E-Mail, phone,#,serial number off back. I will send you a flash for the 710.

    Thanks,
    Mark
     
  4. Forest

    Forest Bobtail Member

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    Oct 4, 2007
    Quebec
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    Has anyone had issues with the speaking voice. My 720 is currently set to Tom/English but about 4to5 times a day, I get the occasional "burp" of Spanish, usually, "continue on this route or proceed to route". Sometimes it happens when starting to move other times, in the middle of a "leg". There doesn't sent to be any consistency in this error. I've tried resetting the language prefs but nothing improves. I did a quick search but found nothing related. Thx in advance.
    K.
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    Thanks, This would be in a resource file. Rand is checking.

    PM or E-Mail with the start/stop locations when this happens so we can test.

    Thanks,
    Mark
     
    Last edited: Dec 11, 2012
  6. jmroadhog

    jmroadhog Medium Load Member

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    Apr 26, 2012
    Grand Forks BC
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    Mark

    Any chance of getting my licence issue resolved on my tnd 700. I have to leave tomorrow and prob won't be back before the 16th when the license runs out, so need to know if I have to leave my 720 behind for my wife to use.
    Sent you an e-mail regarding this. I will be home today if we need to to get into my pc to get this resolved but will be in and out as have to do some installation of electronics to my wife's truck as she also has to leave tomorrow.

    Thanks
    John
     
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  7. Forest

    Forest Bobtail Member

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    Oct 4, 2007
    Quebec
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    I would like to oblige but it is so random that I have none that are current. As soon as it occurs again I'll provide details.
    regards, k.
     
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  8. SavageSam

    SavageSam Medium Load Member

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    Feb 7, 2009
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    Hi Mark any idea when the Rand Dock will be Win 8 compatible?
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    They are working on it and I believe QA is testing it.

    Thanks,
    mark
     
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  10. Brucesmith

    Brucesmith Heavy Load Member

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    Jun 16, 2012
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    I see that Rand is selling 720 refurbs on their website for $289. But rhere is no mention of free lifetime maps.
     
  11. 48Packard

    48Packard Ol' Two-stop Shag!

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    Apr 19, 2009
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    Question: How do you get the visual "Curve ahead" warning to cease? I've tried everything I know to, and it still pops up. Very irritating, especially when driving at night with the screen in night mode and it comes up fully lit. Other than that, no issues. I'm really enjoying this 720. Thanks!
     
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