Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. windsmith

    windsmith Road Train Member

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    Mark, I had a route through 2803 Georges Rd. (US130) in North Brunswick TWP, NJ that routed me to turn right onto Finnegan Lane only to make a U-turn and turn right onto Georges Rd./US130 again - at the same traffic light. It seems that there may be an error in the RM database here. I ignored that part of the route and went straight through with no adverse effects. :)
     
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  3. lfod14

    lfod14 Road Train Member

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    See if it will allow a backup, if so do it. But fried GPS' in the past most of the time formatting it as a drive then plugging it into the dock will trigger a software reload. Keep us up to date. Tomorrow morning I'll see if I can track down the firmware for it sometimes you need to force feed it in.
     
  4. Dollar22

    Dollar22 Bobtail Member

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    So your next step in estimation would be to actually format the 710 as a drive and then plug back up to the Docking Software and let it do its thing from there.. Are there any specific options that I should choose when formatting?
     
  5. lfod14

    lfod14 Road Train Member

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    I typically format them as a FAT filesystem. Windows may default to NTFS depending on what kind of drive it thinks it is. If the dock won't allow a backup prior to the format manually copy the entire contents of the GPS to a folder somewhere incase you need to manually restore it. I don't run Windows anymore but I used to also show hidden files prior to copying them and double check the file count to verify you got them all.
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    Corrected in next set of maps.

    View attachment 65852

    Thanks,
    Mark
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    On the map screen, right side, look for the 3 arrows with lines. This is the Turn by Turn listing. Tap on that. At the bottom click on Route Display Options/Highway view. This will tell you the route that you are being routed on.

    The route does show you making the right/left/right again. That is probably why it does not recalculate.

    View attachment 65853
    View attachment 65854

    Thanks,
    Mark
     
  8. Mark Kling

    Mark Kling Technology Contributor

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    I send you an E-Mail.

    Thanks,
    Mark
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    If you format it, you will lose all data. The Dock will not reload 100%.

    Once all data is lost, when you try to connect a critical file is missing and the Dock will not see the unit even though windows will.

    Thanks,
    Mark
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    Do not format it. This will not resolve the issue. This is a Firmware issue, not a software issue.

    Thanks,
    Mark
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    Seems to be corrected in the next set of maps.

    View attachment 65855

    Thanks,
    Mark
     
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