Swift: Need Fuel and emergency fuel is no longer active

Discussion in 'Swift' started by PianoManCJS, May 25, 2026.

  1. PianoManCJS

    PianoManCJS Medium Load Member

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    Anyone else know how to get fuel?

    I got a message time ago saying "emergency fuel is no longer active. Use your pre-assigned fuel stops."

    And now, I'm getting loads without pre-assigned fuel stops with messages saying "contact your dm for fuel stops."

    So, I contact my dm and they say they can't assign fuel stops and tell me to call on-road.

    I call on-road and they transfer my call to one of their "other departments" so I can get fuel.

    Once transferred to this so-called "other department" I hear a pre-recorded message saying "this fuel option is no longer available, goodbye."

    So, how can I get fuel?...or does Swift not want to make deliveries anymore?
     
    Gearjammin' Penguin and The_vett Thank this.
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  3. Diesel Dave

    Diesel Dave Last Few of the OUTLAWS

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    Makes you wonder if there going to fold shop. Just doesn’t sound right.
     
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  4. PianoManCJS

    PianoManCJS Medium Load Member

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    That'd be funny. 10,000-20,000 employees outta work because they can't assign drivers fuel...:biggrin_2559:
     
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  5. PianoManCJS

    PianoManCJS Medium Load Member

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    I just let customer service reps know via macro 22 the load is running late by 6 hours until the truck can be fueled.
     
  6. D.Tibbitt

    D.Tibbitt Road Train Member

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    When i was with swift i would just send a message on tablet saying i need fuel. And they would send new assignmemt
     
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  7. bryan21384

    bryan21384 Road Train Member

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    Something is fishy. It's no way a company that large is hanging you out to dry being unable to get fuel. I can't imagine that they'd risk a load being late over fuel. Could you not get to your fuel stop?
     
  8. GoneButNotForgotten

    GoneButNotForgotten Heavy Load Member

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    I suspect it is because of the holiday.
     
  9. Diesel Dave

    Diesel Dave Last Few of the OUTLAWS

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    IMG_9158.jpeg
     
  10. PianoManCJS

    PianoManCJS Medium Load Member

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    Because of high fuel prices several dm's I've talked to said they can't authorize "emergency" fuel anymore. So dm's can't help right now.
     
  11. PianoManCJS

    PianoManCJS Medium Load Member

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    Did you see my initial post? There was no fuel stop assigned for my load.
     
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