Texas Truck Sales, Bad Bad

Discussion in 'Trucker Taxes and Truck Financing' started by richsotr, Feb 14, 2012.

  1. richsotr

    richsotr Bobtail Member

    Feb 5, 2012
    Cocoa Beach, FL
    They are a used truck dealer but wanted to post my bad experience for the benefit of anyone else who will deal with them.
    Texas Truck Sales out of Dallas and Houston TX.
    I've been waiting and waiting for them almost 2 weeks to get an answer on their financing so I called the financing company myself..it seems they gave the info a week earlier but Texas Truck sales did not know it or process it.
    Brenda in finance at Texas Truck Sales figured it was her duty to call me and get on my case for calling the finance company myself, I did my best to apologize a bit but explained I was tired of waiting.

    Now i get to Dallas in a hotel waiting on the truck to be delivered to Dallas from Houston, they have my 5 thousand dollars and financing is approved.
    They told me a delay of one day due to a mechanical problem the driver had on the transport vehicle. I wait another day and a few hours before the truck was to be delivered here they called and said they sold the truck even though they had my 5K for 3 days and my initial 500 security deposit for over a week. I called the sales manager Hernan and he hung up on me and refused to take my calls afterward. Neither my salesperson, me, Brenda in finance or my finance company was made aware of this. So now I wait for my money to be refunded so I can buy a truck elsewhere paying for a motel and having no transportation. I've logged a complaint with the BBB (does it help?) and since been told the owner of Texas Truck Sales is a Mr. Ahmed A. Narsi. No one at the company will put me through to him when I call. No surprise there.
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  3. 1988pete379

    1988pete379 Light Load Member

    Feb 28, 2009
    North East TX
    Shame on them Hopefuilly you will get youy money back
  4. rookietrucker

    rookietrucker Trucker Forum STAFF Staff Member

    Jul 15, 2007
    If you were already in Dallas, Why didn't you directly go there and get your money ? I know I would have.
    Duck Man Thanks this.
  5. Bigarmin88

    Bigarmin88 Road Train Member

    Aug 30, 2008
    Tampa Bay Fl
    I would of have gotten the truck my self also,as for BBB I deal with them once before and and they take there own sweet time to help you,personally BBB isn't any really any good help,for my case anyway.If I was you I would file a law suite on them asap for that $5k.
  6. trustno1

    trustno1 Bobtail Member

    Jul 2, 2008
    phx az
    sue them breech of contract
    drvrtech77 Thanks this.
  7. win-some-loose-less

    win-some-loose-less Medium Load Member

    Apr 19, 2010
    Mount Vernon tx
    Burn that mfer down!!! It your money and u need it now(jg went worth commercials)lol. No let them hold your money. Pick out another trk or walk away with your cash in hand. 5k is worth the 31/2 hr trip to put your foot in someone's arse!!! Good look
    Duck Man and ghostchild Thank this.
  8. bullhaulerswife

    bullhaulerswife Forum Leader/Admin Staff Member Administrator

    Jul 23, 2007
    Forget the BBB, go to your States Attorney Generals office and file with them. They will get results. Best of all, it costs you nothing. They represent us, the consumer, and we pay taxes for them to handle these things for us.

    Don't let this slide, go after them with the government behind you on this one. :biggrin_25513:
  9. Duck Man

    Duck Man Bobtail Member

    Feb 10, 2012
    Rensselaer, IN
    Hmm .... well there's your problem. :biggrin_2556:
    Motownfire Thanks this.
  10. richsotr

    richsotr Bobtail Member

    Feb 5, 2012
    Cocoa Beach, FL
    Appreciate the replies! You all got my back. :biggrin_25523:
    I went there today and got the refund receipts in hand now waiting for it to hit my bank, called the bank too so I'm confident its on its way.
    Contracted a 2007 387 pete from Dallas Truck Center, their new salesman has been there 9 years and sales mgr 19 years. They helped in every way possible, gave me their fedex acct to use and even a ride to the other place to get my receipts and a ride back to the hotel. Ruben is my sales person and the main number is 888-307-1222.
    Duck Man and bullhaulerswife Thank this.
  11. drvrtech77

    drvrtech77 Road Train Member

    Mar 20, 2010
    Definitely report them to the tx atty general...Greg abbott the AG doesn't take too kindly of business's ripping off the people of the state of Texas.
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