Thermo King Refer record printout

Definitely strange. I can’t tell you what the answer is other than I’ve never had it happen. If you do alot of critical reefer freight, which I guess one could argue it’s all critical, then TracKing may be worth the money to have all of the proof right at your finger tips. NIST testing isn’t a bad idea as well just to make sure all of your sensors are dialed in and perfect.

 

What model TK?

 

If you get through the Midwest then the one in Indy is IMO very knowledgeable. They’ll atleast be able to give you an answer.

 

There is a small battery in the unit and if it is dead you won't be able to do a down load. My friend had the same problem.

Open the back of the panel, and there is a small square box located above the control panel. It has 4 screws, remove them, and unplug the box. On the back of box remove the 4 screws on the back and you will see a small battery. When you replace the battery and plug the box in you will see a light come on that is on the right of the box. This means the data is recording. You can buy the battery at home depot.

 

I’m sending you a PM now with a guys name that you can ask for.

 

My first thought was battery as well but I just don’t know enough to speak on it. I bet your 100% right, great info!