TQL- I tried to give you the benefit of the doubt...

My authority went active in May. I haven't yet moved a load for TQL. Or Coyote for that matter. You shouldn't either. Just too much hassle.

 

You said it yourself - newbies.

 

I had a couple decent guys I worked with on several loads from TQL. Recently however they have gone to hell. Haven’t booked a TQL load in weeks because their brokers act like car salesman. I’m not working with some guy who calls me “dude” or “brother.”

Good example is this week one of their reps has been begging me to move a load of rock for them from Kalispell, MT to Reno, NV. Almost 1100 miles including the deadhead, and he wants me to move it for $2000 on a flat (at first he said $1750).

The last guy I dealt with for these rock loads would pretty much let me name my price. Now and then he would throw and extra $50 on the rate con. He probably got fired.

 

I blocked their number on my cell phone.

 

I did partial for them yesterday ...as a partial it was ok and my dispatch was dealing with them .

 

TQL is a total joke.

 

You don’t need them anyway. I quit doing business with them because of all the stupid games they play.

 

I ran a dry load for a nice girl from Armstrong Logistics last week. Not the best rate, but I could live with $2.60 a mile on 660 miles.

That's like the second or third load I've ever done for Armstrong in 3 years. Never had an issue with them.

Any who, I let her know Thursday that I was going to be in the same area on Monday and asked her if she had another one of those loads, I'd do it. It was easy in & out on both sides of the equation.

She called me Friday morning very enthusiastic and said "her boss" was working on securing another load for me. After several calls back & forth she sent me a ratecon 3 hrs later with the pick-up & delivery times shown as TBD.

I called her back & said I don't commit to anything that doesn't include the pick-up & delivery times on the ratecon and that my truck was still available to anyone who called me, as I had posted it and was receiving calls & offers.

" Oh, I just sent that ratecon to let you know I want your truck!" was her response..."I'll get the updated times to you right away"...

Half an hour goes by, 45 minutes, an hour later I booked a very nice paying load with another broker going right to where I wanted to go!

So, I emailed the young lady from Armstrong to advise her of that reality. She writes me back with a sob story about how hard she worked to secure a load for me and that she hopes she can now cover it, etc.

Cry me a river...

Moral of the story is that TQL isn't the ONLY brokerage house that will jerk you around.