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TQL - wants me to dead head 200 miles for free

Discussion in 'Freight Broker Forum' started by SoTxTrucker, Jan 18, 2018.

Page 1 of 7
  1. Jan 18, 2018 #1
    SoTxTrucker

    SoTxTrucker Bobtail Member

    41
    13
    Jan 6, 2013
    0
    Called TQL about a load. Booked it and when I see pick up address, it's 200 miles away. They had the wrong address posted on load board.

    So I called to try and fix issue with an increased rate and they will not do it. Then told them I wanted to cancel...they said they were going to marked me down as refusing to load. I told them I was calling to cancel if they were not going to adjust the rate after they posted the wrong origin on the load board. Wound up canceling only to see what they do.


    This is not the first bad experience with them. I call to ask about a rate, tell them I'll think about it and TQL broker keeps blowing up my phone. When I do answer they want to know my MC number. I told them I was not going to give it to them and. I longer interested in load. What gives with TQL???
     
    SoTxTrucker, Jan 18, 2018
    SoTxTrucker, Jan 18, 2018
    #1
    6wheeler Thanks this.
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  3. Jan 18, 2018 #2
    ladr

    ladr Road Train Member

    1,383
    15,431
    Apr 14, 2013
    GA
    0
    They will get over it.
     
    ladr, Jan 18, 2018
    ladr, Jan 18, 2018
    #2
    SoTxTrucker Thanks this.
  4. Jan 18, 2018 #3
    48stater

    48stater Light Load Member

    144
    175
    Aug 3, 2012
    0
    Email the owner and ask him what's up. koaks@tql.com

    "We want to be a company that our customers, carriers and employees are proud to be a part of." - Ken Oaks CEO ...
     
    Last edited: Jan 18, 2018
    48stater, Jan 18, 2018
    48stater, Jan 18, 2018
    #3
    KB3MMX, W900AOwner, ChicagoJohn and 5 others Thank this.
  5. Jan 18, 2018 #4
    boredsocial

    boredsocial Road Train Member

    1,591
    2,493
    Apr 13, 2014
    Louisville, KY
    0
    I actually laughed.
     
    boredsocial, Jan 18, 2018
    boredsocial, Jan 18, 2018
    #4
    KB3MMX, Dale thompson, SL3406 and 4 others Thank this.
  7. Jan 18, 2018 #5
    DUNE-T

    DUNE-T Road Train Member

    6,379
    14,985
    May 10, 2015
    Detroit, MI
    0
    Didn't you ask for zip codes before committing to the load?
     
    DUNE-T, Jan 18, 2018
    DUNE-T, Jan 18, 2018
    #5
    KB3MMX and Lonesome Thank this.
  8. Jan 18, 2018 #6
    6wheeler

    6wheeler Road Train Member

    2,693
    4,768
    Aug 30, 2009
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    I just had to laugh when I read this.

    TQL what a joke. I'm glad I'm able to right click and hide all there postings on ITS
     
    6wheeler, Jan 18, 2018
    6wheeler, Jan 18, 2018
    #6
    KB3MMX, izifaddag, SoTxTrucker and 1 other person Thank this.
  9. Jan 18, 2018 #7
    8thnote

    8thnote Road Train Member

    1,980
    3,686
    Aug 12, 2013
    Chattanooga, TN
    0
    They've been paying out the nose on rates lately and their credit is good. I hardly see how it's their fault that the driver/carrier was too dumb to ask for zip codes on pick/del before commiting to the load.
     
    8thnote, Jan 18, 2018
    8thnote, Jan 18, 2018
    #7
  10. Jan 18, 2018 #8
    gokiddogo

    gokiddogo Road Train Member

    8,781
    14,753
    Mar 5, 2012
    Ontario Canada
    0
    Are they still using the system of send a rate sheet with a pickup and delivery city and dollar amount then a 2nd email with the actual pickup and delivery addresses and customers? Or have the shenanigans risen to a whole new level?
     
    gokiddogo, Jan 18, 2018
    gokiddogo, Jan 18, 2018
    #8
    KB3MMX and izifaddag Thank this.
  11. Jan 18, 2018 #9
    8thnote

    8thnote Road Train Member

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    Aug 12, 2013
    Chattanooga, TN
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    Yes, they still send a rate sheet with just cities then carrier instructions with addresses and pu numbers. But it's been my experience that the actual rate sheet always has the correct city.
     
    8thnote, Jan 18, 2018
    8thnote, Jan 18, 2018
    #9
    KB3MMX Thanks this.
  12. Jan 18, 2018 #10
    gokiddogo

    gokiddogo Road Train Member

    8,781
    14,753
    Mar 5, 2012
    Ontario Canada
    0
    So.....you agree in writing to move a load from city a to city b...for an agreed upon amount.....then they send over paperwork that says pick it up here and deliver it there....not the same as agreed......and the carrier is the jack wad.... okay.........
    What world is this logical in?
     
    gokiddogo, Jan 18, 2018
    gokiddogo, Jan 18, 2018
    #10
    KB3MMX, SL3406, exhausted379 and 7 others Thank this.
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