Truck Service Schedules and Rant

Discussion in 'Knight' started by Slargtarg, Feb 16, 2017.

  1. Slargtarg

    Slargtarg Light Load Member

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    Apr 28, 2015
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    Knight is my first company and first experience in the trucking industy, so I don't know what its like elsewhere.

    So my truck was scheduled for an "A" service due to mileage. I reached the threshold right before hometime. I also live near my terminal, so I just leave the truck at my home terminal when I go home.

    I tried to tell the shop and dispatcher to service it while I was at home, but they wouldn't do it. They said I had to wait in the service line. I didnt have the time to wait in their stupid line before going home, so I went home, and the next week, when I came back to the terminal, I had wait in this ridiculous line.

    I waited for 3 hours in the service line. When I got to the front of the line they told me to just drop the trailer and park the bobtail by the shop and they would get around to doing the A service when they had a chance.

    Why couldn't they do the #### A service when I was at home?? Absolutely nothing of any productive value was accomplished by me sitting in that service line for 3 hours.

    I work 70+ hours a week, too #### much. So I am very sensitive when my time is wantonly flushed down the toilet like this.

    Are the shop policies this ridiculous elsewhere?
     
    Last edited: Feb 16, 2017
    Western flyer and Mike2633 Thank this.
  2. dptrucker

    dptrucker Road Train Member

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    Swift is the same. Have to wait in prequall line to let shop what needs to be done. If i was you, i would have waited then tell shop you are going home and when i be back. Might have save some time.
     
  3. Mike2633

    Mike2633 Road Train Member

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    At Home on The West Side
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    I write a report and then buy some cookies at the grocery store and send those into the shop. Usually they fix what ever is wrong with the truck. Got a new bumper out of it so I can't complain. Although our shop can be a tad slow sometimes and the service a bit iffy. Last time I had my truck fixed they sent it to the dealer and I drove a spare for a month and a half.
     
  4. w.h.o

    w.h.o Road Train Member

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    When I was with Schneider, I just talk to the mechanic and drop it in the front and go home....

    Then when I come back, go searching for my truck
     
    Mike2633 Thanks this.
  5. Dna Mach

    Dna Mach Road Train Member

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    The rest of the industry is nothing like Knight. Don't be discouraged, it's all uphill after Knight
     
  6. Slargtarg

    Slargtarg Light Load Member

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    Uphill?? So its worse after Knight?

    That can't be right.
     
  7. bzinger

    bzinger Road Train Member

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    I'd be looking for a job or knight would be having warranty issues from lack of service .
    No way I'd donate my time when I'm home .
    I keep the sob clean and write it up when it needs work , the rest is up to the owner .
     
  8. Dna Mach

    Dna Mach Road Train Member

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    If it was worse then I would have said it was all downhill from Knight. Knights a trucking school, not an employer.
     
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  9. bigblue19

    bigblue19 Road Train Member

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  10. bigblue19

    bigblue19 Road Train Member

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    Still hauling them stumps? Or driving a cab now? Always salty on knight even though it's been over a decade since they took your keys.
     
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