Uber freight is terrible!!! Beware

Discussion in 'Freight Broker Forum' started by 3M Transit, May 23, 2018.

  1. wear.yer.kilt

    wear.yer.kilt Bobtail Member

    Apr 24, 2018
    Wow. I didn't know any of that! Thanks for the heads up!
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  3. JohnGER

    JohnGER Light Load Member

    May 5, 2017
    Omaha, NE
    I know, right? I was actually trying to be a little funny/snarky, but when I researched the big Stage Coach manufactures from back in the day, I learned a lot of cool stuff.

    I mean, American Express has always been a credit card company to me, but now their name make so much more sense! They used to build wagons to help you get across America...faster... or Express!
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  4. Antinomian

    Antinomian Road Train Member

    Feb 17, 2013
    American Express was just another little also ran company until the owner came up with a way to securely send money. They printed up cards with descending dollar amounts listed on perforated tabs down the edge. The clerk would tear off the tabs down to the amount you paid. On the other end the recipient could redeem the card for that amount of cash. That's how Amex got into the money business.
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  5. Smurray

    Smurray Bobtail Member

    Oct 21, 2017
    Uber freight sucks. I've tried it on some runs and in majority its the cheapest. lots of runs are not worth firing up the truck. if you pay lumper out of pocket they try to find a way not to refund. I've had problems with refund and sometimes they don't. once its a mistake second go hell.
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  6. AudreyNew11

    AudreyNew11 Bobtail Member

    Feb 7, 2020
    Uber freight is by far the worst to work with.. Not only do they have no customer service and poor contact help . THey will not pay or correct shipper issues. Had driver arrive early and shipper did not get to them for 5 hours put inaccurate times on BOL to cover themselves and refused to fix or sign .. No one at Uber would answer calls or emails and then denied detention even after GPS proof Driver ELD log proof sent to them on top of all the emails sent at time while driver was still at shipper. THey have no problem ripping off the Carrier and you will wait weeks to get a generic answer where no one even read the email sent to them. This is not the new way of trucking this is Uber's attempt to come in and low ball market and for time being they will succeed and then they will raise their customer rates after getting business and still continue you push down rates to carriers and their customers will suffer because they will get piss poor service and reliability .
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  7. JimmyTwoTimes

    JimmyTwoTimes Light Load Member

    Aug 23, 2019
    Uber Freight lost $55 Million in Q4 of 2019, not surprising that they've decided not to pay accessorials.
    Frontman Thanks this.
  8. SteveScott

    SteveScott Road Train Member

    Nov 10, 2015
    Have a link to that? Everything I'm seeing shows that the ride share segment lost in Q4, but the freight market showed a profit.
  9. PPDCT

    PPDCT Road Train Member

    Jun 15, 2017
    St. Paul, MN
    Steve: Uber Technologies, Inc. - Uber Announces Results for Fourth Quarter and Full Year 2019

    It's in here. Third table, EBITDA (Earnings before Interest, Taxes, Depreciation, and Amortization for those that don't know- I didn't and had to look it up) shows a 55 million dollar posted loss. I'm not savvy enough on all of it to have a really solid understanding of what all I'm reading here, but that does at least jive with what @JimmyTwoTimes stated.
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  10. JimmyTwoTimes

    JimmyTwoTimes Light Load Member

    Aug 23, 2019
    PPDCT is correct, that is what I was referencing. They did alot more business in Q4 of 2019 than Q4 of 2018, but they also lost a lot more ($55mil lost in q4 of 2019, $23mil lost in Q4 of 2018). They are winning business by going in way under market (they quote less than they pay on the lane). My guess is they will raise their rates to shippers in the near future, I can't imagine their share holders/investors want to continue losing money on their business.
    86scotty and SteveScott Thank this.
  11. Brettj3876

    Brettj3876 Road Train Member

    Nov 18, 2014
    Canceling cancel culture/CCC
    Got no qualms with uber. We recently started doing stuff with them. Getting 700 on 168mi sometimes 2 loads a day we get out of there. Some weeks only 3-4 loads but rate is always same and no prob getting paid
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