First, we want miles, we need miles. Good truckers stay out several weeks at a time. We want to run. We don't want to sit. Some of us drive because we love it, others because they need a job, but all of us drive because we have bills to pay. Answering the phone more and kissing our butts doesn't get us miles. As a matter of fact, it gets us fewer miles. The runners don't want to talk on the phone or have their butt kissed, we want to run. If my dispatcher is on the phone it's usually with the crybaby that wants to go home every weekend or has some made up emergency that requires him to get home now. The only person I want my dispatcher on the phone with it the load planner so my dispatcher can chew him out for the lack of miles.
Second, unlike the driver who wants to go home every weekend, we want to go home every month or two. We will do whatever you need during that month or two but when it's time to get us home, get us home. We deliver your freight on time, we sit for hours waiting because load planners or customers screwed up, but then it's the day we are due home and you can't get us there or you do get us there and you want us to p/u another load. You have drivers due home every week, quit planning freight for 100% of your drivers when 20% are going home. That kind of math doesn't add up.
Third, your dispatchers get it, it's the rest of you who don't. I know, I know, there are all kinds of studies that say employees don't leave because of pay, they leave because of relationships. Wow, you actually believe that crap. If that were true then why wouldn't business just quit paying people and instead spend their work day telling them how wonderful they are and at then end of the week give them a paycheck with nothing but a smiley face on it. If drivers left companies because of relationship they would all leave USA Truck because the load planners and safety girls would rather screw a driver over than help one out. Tanya and Tiffany in safety are two of the meanest women I have ever met. And no, I have never had an accident.
It's not rocket science. Listen to your drivers and listen to your dispatchers. Get us miles and get us home on time. Or keep doing what you have been and keep losing 2000 drivers a year.
USA Truck doesn't get it
Discussion in 'USA Truck' started by keepitbetweenthelines, Jun 2, 2013.
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