USA Truck

Had some room on a truck and found a partial (2 pallets) to put on the back going the same direction thru a USA Truck agent. I was listed as a partial and booked as partial. My driver arrived at the shipper and gave the pick up number and backed into the dock after that it went south. They would not load my driver because they had hired out a truck to move the freight as exclusive use and it was time sensitive freight. I called them and told them it was going to come off this afternoon because the driver was going right past the consignee they still said no. Called the broker to get TONU obviously his fault his exact words were "I cannot pay you the truck ordered not used because you were supposed to load my freight first and then load anything else afterwards." I did call their corporate office and they are going to investigate it and said they will give me something and take it out of his settlement.

 

The shipper did not know he was moving it as a partial. $300.00 on 146 miles he was getting $800.00 according to what the shipper told me.

 

Well corporate called me back and will be giving a $200.00 TONU and offered apologies. Which is very commedable for them to do.