What to do if you've lost product on the way to receiver?

Discussion in 'Ask An Owner Operator' started by RunningAces, Apr 4, 2021.

  1. RunningAces

    RunningAces Medium Load Member

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    I messed up today and lost a box off my load. I know it is my responsibility and I know when it happened, nothing else was damaged or lost. I'm an O/O with authority and have a few years in the business but only 6 months as an O/O and this has never happened to me before and I'm not sure what to do about it. Do I call the broker and let them contact the receiver and work it out? Do I tell the receiver when I arrive and try to pay for it there? I'd prefer not to get a claim on my insurance if I can avoid it and think the value of what was lost is around $600.
     
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  3. DUNE-T

    DUNE-T Road Train Member

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    Was it a box of Jack Daniels and did you lose it on your 34?
     
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  4. RunningAces

    RunningAces Medium Load Member

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    Funny but nope.
     
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  5. Opus

    Opus Road Train Member

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    pretend like it never happened and move on.
     
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  6. 77fib77

    77fib77 Road Train Member

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    Well get there and see what happens? Not the most Christian thing, but .....
     
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  7. JoeTruck

    JoeTruck Medium Load Member

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    Don't rat yourself out.
    It would be cost effective to pay the six hundred instead of insurance.
     
  8. REO6205

    REO6205 Trucker Forum STAFF Staff Member

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    Tell the receiver what happened, offer to pay for the lost cargo, and, if the cargo wasn't hazmat, you should be alright.
    600 bucks isn't worth going to the insurance company. You're probably already paying new guy rates so don't give them an excuse to jack it up farther.
     
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  9. RunningAces

    RunningAces Medium Load Member

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    It is a plant to plant delivery, I'm hoping that won't make it to much harder to just pay for it.
     
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  10. Deere hunter

    Deere hunter Road Train Member

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    Always be honest and see where it goes. You’ll sleep better!
     
  11. bad-luck

    bad-luck Road Train Member

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    Don't say anything. Hopefully the receiver will just list it as short on the BOL and shipper will list it as being short as well. If not, they probably will take it out of your freight bill. If they charge you just pay for it, I am sure your deductible is $1000.
     
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