Who is responsible?!!!

I have had more than just a handful of good mechanics that strongly recommend AGAINST Lucas. My primary mechanic has a prominent sign posted in the driver's lounge stating that Lucas in the oil will cancel any warranty from his shop.

It sounds to me like your turbo actuator is the culprit. That can be repaired by a competent mechanic for less than $200 if they know what they are doing. Perhaps clean out the actuator and adjust it.

You didn't say what year your engine was, but I would guess it's an EGR system without DPF or use of DEF? Please let us know.

 

Was it a turbo actuator they are saying is the culprit?

 

if you are not using oil then what is,a rebuild going to accomplish unless you have it on a dyno and way down on power, the dealer is either dishonest or dont know what he is doing either isn't very good

 

The dealer will not be responsible for the failed turbo actuator, it could have happened at any time. It sucks but is just a coincidence it failed while they were doing a forced regen. The process of a forced regen requires the engine to run at a high rpm to create enough heat to burn the soot out of the DPF. This is factory set parameters and nothing the dealer did would have caused the failure.

The variable geometry turbo is complex but is repairable, however most dealers will only swap an entire unit rather than fix the individual failure. This sucks for owners on a tight budget and is one reason I avoided dealers as much as possible.

Sorry for your trouble, welcome to truck ownership. Unfortunately, you as the truck owner are responsible for the repair costs, although if they started diagnosing things without your permission you may be able to get out of part of the tear down and other charges, at least in some states. Here in Pennsylvania a shop must have a signed work order and provide a written estimate before they do anything or you are not liable for the associated charges.

 

That is a common problem with those motors, apparently the EGR housings leak coolant into the intake through that tube you mentioned, but 6k for a turbo, I hope it was gold plated. Get a 2nd opinion, it sounds like they're trying to take advantage.Like brian991929 said they probably aren't responsible, but your working for a good company if they're willing to have their mechanic look it over, once you get it back to the shop ask the mechanic to give you the skinny, for future reference. I hate to say it and I know you don't want to hear it, 1/2 mil you might need an inframe especially if you have moisture in the cylinders. Definitely talk to someone you trust.One more thing, to know for sure what is going on with your motor, have an oil analysis done, it's simple and inexpensive and it will give you a good idea of any problems.Good luck.

 

Sounds fishy to Me. I would read the fine print in the work order you signed, and check auto repair laws in the state. I’d suspect there’s a bunch of Cummins engines that would benefit from an OH. I doubt you need one. I can see turbo coincidence, but otherwise it just doesn’t make sense. Get the Truck to a trusted shop with your not their interests in mind. Good Luck,

 

I have a problem with all of this.

Turbo this turbo that turbo something else. What does it matter to this shop if this, that, these are broken? Whistle up a new part quickly, let's get it installed we are all late already.