You've heard of a TONU how about a BONU?

Discussion in 'Freight Broker Forum' started by fuzzeymateo, Apr 29, 2022.

  1. fuzzeymateo

    fuzzeymateo Heavy Load Member

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    When a broker or shipper cancels a load on a carrier, often times a TONU is in order. But when a carrier cancels a load, it coast the broker time and money to source new capacity. Sometimes there are obvious legitimate reasons. Sometimes it's obviously BS, they've found a better paying load and left you a mess. Other than blacklisting the carrier, is there any financial recourse, like charging a BONU (broker ordered not used)?
     
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  3. bumper Jack

    bumper Jack Heavy Load Member

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    Do you incur any actual monetary loss? I realize time is money, but I’m talking actual cash out of pocket? Most of the time the paltry sum offered only covers actual loss and sometimes doesn’t even cover that.
     
    Last edited: Apr 29, 2022
  4. Siinman

    Siinman Road Train Member

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    I would say it would be worth what $15 at most considering they only give $150 for a truck. I would have no problem with it either myself as I never bounce off loads unless I cant make it for breaking down or other job held me up too long.
     
  5. fuzzeymateo

    fuzzeymateo Heavy Load Member

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    At times, yes. When a customer is quoted a rate, the broker margin is already included in that rate. Example: load booked and cancelled for $3675.. Load rebooked at $3800 by a different carrier.
     
  6. The Crossword Trucker

    The Crossword Trucker Heavy Load Member

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    Be careful what you wish for. My conscientiousness is what would keep me on a load that I might otherwise regret. If I could assuage that feeling of not doing the right thing with a small sum of money , I would be far more likely to cancel your crappy load.
     
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  7. bumper Jack

    bumper Jack Heavy Load Member

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    That’s not really the same thing. I book an overweight load expecting to pay say 200 for a permit. Well the state denies that route and instead makes me take a much longer route. Now my permit is 300 and I have an extra 150 mile to run.

    who eats that?
     
  8. Siinman

    Siinman Road Train Member

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    I am the same way and would not have a problem with canceling more if that was the case.
     
  9. fuzzeymateo

    fuzzeymateo Heavy Load Member

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    If it's "crappy" why take the load in the first place?
     
  10. The Crossword Trucker

    The Crossword Trucker Heavy Load Member

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    Because I had misjudged and thought it was my only option.
    More options came up and thats why you are in the position you are in.
    Would you rather have a small fee or would you rather I stuck to my word and pulled the load?
     
  11. fuzzeymateo

    fuzzeymateo Heavy Load Member

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    I'd like people to stick to their word; however, some don't. In the end, service failures due to carrier cancellations can cost an account. The customer doesn't care why the load didn't get picked-up, all they care about is whether it gets done or not.
     
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