Attention Broker

Attention Trucking Community,

Please exercise caution when dealing with PGT Services. Our experience with this broker has raised significant concerns:

1. They are unresponsive and show a lack of accountability in resolving issues related to their loads.

2. Detention payments are denied without valid justification.

3. Communication from their team can be unprofessional, with excessive and harassing calls.

4. When assistance is needed, they fail to respond or provide support, demonstrating negligence in handling payments and responsibilities.

We advise you to carefully consider these points before engaging with this broker. Your time and resources are valuable—ensure they are respected.

Stay safe and informed.

 

Your fault for not having a signed Accessorial Policy in place before picking up the load. They treat carriers like dirt when they know there aren't any consequences for it.

 

Can you name one broker that will sign and return a carriers Accessorial Policy.

 

I have a folder with over 150 Agreements with brokers that have. TQL is probably the largest one to do it though.

 

Is that folder from 10 years ago? All the brokers contracts are digital now and you either agree to their terms, or don't haul for them

 

They're digital filesystems. Although, I do have many paper files as well. If your customer base is brokers then you're business model seems unhealthy.

 

Yeah, my business model is based on brokers and I am still in business, while you are out and over it

 

Oh and answer how did you make those 150 brokers sign your accessorials on your terms

 

That's great but spot freight is a losing game in the long run.

 

Leverage.