Routing problem.

I’m sure @Bridgette HAMMER will be around in a bit to document this, but I’ll go ahead and tell you what I know: our maps provider, HERE, is freakin weird about some parking lots and driveways. It probably has some part of your entrance/exit at your origin/destination tagged as unpaved and therefore came to the conclusion that there’s no possible route that doesn’t involve a bit of off-roadin’.

One of the many improvements coming in the next update should automatically address this issue by automatically telling HERE to ‘settle down and stop being annoying’ when this kind of thing happens.

Thanks for flagging it, it’s great to have these details so we can document the problem and make sure that the upcoming improvements will solve it.

 

He runs the route every week and knows how to get there. Without a GPS or an atlas.
By posting here, he is helping get some of the bugs out of this new app.

 

That's something that I think the engineering team would need to experiment with to see what the limits are on suggesting alternate routes. But: Hammer takes road closures and traffic slowdowns into account when suggesting a route, so I imagine it would give you that alternate route as the primary route if it's the best option after a a US-550 closure.

Good questions, keep them coming!

Hey, I think we can agree with CrappieJunkie that a paper atlas is great, it doesn't have to be an either/or thing, and every driver should have a paper atlas in the cab and know how to use it.
Some things paper atlas will always have over an app: never runs out of battery, never crashes, biggest screen, acceptable tissue substitute in dire emergencies.
Some things Hammer has (or coming soon) over an atlas: lane guidance, satellite view, weather radar and alerts of severe weather on your planned route, live traffic cams to view actual road conditions.

It's like arguing whether peanut butter is better than chocolate -- they're both great, and they're better together.