Premium 2000+ Covers inlet/outlet NOx sensors, EGR and DPF Filter Cleaning?

Discussion in 'Ask An Owner Operator' started by lance6161, Nov 1, 2018.

  1. lance6161

    lance6161 Bobtail Member

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    Hi all,
    I have purchased Premium 2000+ when buying my 2012 T700. Basically the warranty has the most covered, engine, trans, diffs, turbo, aftertreatment etc.
    I brought my truck to dealer this Monday as I discovered couple faults then truck was derated when driving. It turned out KW in San Leandro CA recommended to “perform an E108 which is an EGR cleaning” and “replace both inlet and outlet nOX sensors” and also “the DPF filters need to be cleaned”. Have dealer called Premium 2000 and it came back as probably Premium 2000 would cover only the parts replaced which is those sensors. Estimate bill is a bit less than 6k and sensors are about 1.1k. Just want hear y’all’s experiences with Premium 2000, is it legit for them covering only those sensors replaced in my case? Any other services or maintenances are not covered? Or if it’s possible to let dealer replace what’s possible to be replaced—forget about the cleaning and have them put new filters and other stuff on? Thank y’all!
     
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  3. daf105paccar

    daf105paccar Road Train Member

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  4. TIMPTE 527

    TIMPTE 527 Medium Load Member

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    how much did the warranty cost?
     
  5. Tug Toy

    Tug Toy Road Train Member

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    ( Shakes head and walks away silently) .....................
     
  6. TIMPTE 527

    TIMPTE 527 Medium Load Member

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  7. lance6161

    lance6161 Bobtail Member

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    3k
     
  8. Ridgeline

    Ridgeline Road Train Member

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    I don't mean to be mean but you have to read every piece of paper that they hand you and read it all the way through, what you don't get, ask, if they can't answer it, then don't buy the truck until they get the answer.
     
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  9. TIMPTE 527

    TIMPTE 527 Medium Load Member

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    A lot of the things you listed are more "maintenance" of the emission system than "failure". So I could see them using that as an excuse not to cover it. That's the problem with "commercial" truck warranties there's a lot of gray areas. There not like new car warranties where its literally bumper to bumper. General public has protection commercial not so much.
     
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  10. Belials

    Belials Light Load Member

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    Most aftermarket warranties are only going to cover big ticket items and even then they have a lot of fine print regarding them.

    I don't deal with Premium 2000 much but I can tell you I've seen them pay virtually $0.00 on repairs and I've seen them pay almost 100% of repairs. It depends on what is covered, what your failure is, etc.

    The best thing I can say is to read the paperwork you were given when you signed up. It'll tell you what's covered and what isn't. Plus read any exclusions. Just because it says they cover a component doesn't mean they're going to cover it on this repair - there is probably another area that explains why they won't cover it.



    Overall, I would guess you'll save more than $3,000 (the price you paid) by having it. But don't expect it to be as good as a factory warranty.
     
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  11. KB3MMX

    KB3MMX Road Train Member

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    This ∆∆∆∆∆
     
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