Stuck at TSC in Macon GA on a Swift load , Any advice?

I broke down on the way to this Appointment with TSC Tractor Supply CO. I am and O/O with my Own Auth. I got back on road last Sat got to Macon sitting at Loves looking at the DC for TSC.

Anyway the Broker is Swift and I told my Broker assistant last Friday that I would be on the road on Sat and he said he would advise Account rep and get appointment or workin going for ASAP when I arrived.

So left messages an emailed on Sat and Sunday spoke to Swift person all of which I was told they emailed TSC person and they would probably be off till monday and waited for their response.

Monday at 12:30 Pm told that I had an appointment for Wed at 7PM I went to gate and guard said wow that long of a wait. He said couldn't help me but was nice.

Any advice on how to get this mooving? or if at least I can charge Swift for making me wait 5 days after getting here?

I know it was my breakdown but that wasn't on purpose. I think I'm being punished for late show but not sure. only been O/O for 6 months.

Thanks,

 

I think you’re pretty well beat. Like you said you are the one who missed the original appointment. Now you have to wait on the new appointment.

I 100% agree that they’re screwing with you, but i don’t see any other option but to deal with it and never do work for Swift again.

Hopefully there are no penalties in the contract for late deliveries. If there are, you may sit all week and have ran the load for free on top of that.

 

Yes this is the reason why the grass always looks greener on the other side of the fence well that is until we encounter a drought then the grass is all the same colour on both sides of the fence hey? Part of becoming an owner operator is doing your due diligence so looking at what happens when you do have break downs what does the contract say, there was always the option of hiring another truck if the other one is out of action you take that around to the ware house while the other one is getting fixed load it up then switch back when the old rig is fixed and return the rental just a tip for future breakdowns if they can't be fixed in time for you to pick up or deliver a load.

 

Not sure about TSC in Geargia but the one in Waverly NE is great about rescheduling and or working you in. They may be really busy or Swift is ####ing with you. They may have told TSC you wouldn’t be there until Wednesday night.
Call the DC and try to be convincing that you are there and if someone is a no show slide ya in.

 

normally I agree with you but very few if any rentals available right now. Fleets have them rented to add capacity

 

I seriously doubt anyone is trying to punish you even though it may seem that way to you.

Simply put, your broker needs that load delivered just as bad as you do.

 

Why? What did Swift do wrong?

 

That may not be up to Swift to find another vacant appointment slot. I does not matter who the broker is... You miss appointments at those mega DCs then this is what you can expect. Your fault or not. You are not punished, that's how it is.
Walmart, Target, Starbucks, Walgreens, Costco...so on.

 

Breakdown sucks. Another truck dispatched by my adventure coordinator had a similar problem last week. 2 drop. Wal-Mart first then a cheap warehouse. 4th of July breakdown leads to day late at the WM DC but we called the DC to reschedule. Broker was on vacation. Monday we call the broker to reschedule the 2nd drop. Broker looses his **** that we went around him contacting the DC directly. BUT... we got the reschedule for the next day so whatever dude...but now the broker is being a jerk about the reschedule for the 2nd drop. Says it's going to be 8 DAYS..... um... NO. Our driver goes over and inquire with the warehouse directly and gets an apt 15 hours later.
So was the broker intentionally going to have our trailer hostage for 8 days? Being a jerk? Did the warehouse really tell them 8 days? No way to know. But time is $ and the trip over face to face would be worth the fuel probably. And if the shack can't answer the question then have them get you a phone number who can. I wouldn't be above slipping the clerk candy bars or 10$ bills. If it saves you a day by showing how much it means to you? Totally good investment IMO

 

Gold info. was wonder about that. Where/ How would you hire another truck? ie: from who? how do you get there? I was on Monteagle Brake Check in TN when air compressor went out and,couldn't seem to get any ride. I guess I could have hitched a ride with trucker to Chattanooga.