what would you do if a broker doesn't pay detention

what would you do if a broker doesn't pay detention ? as far as i know i can go about to file a report ,any other method ?

 

Was detention agreed to in your rate con

 

Nothing really you can do about it. I don't think you can do anything with the bond regarding detention, Tonu etc.
If that's at pick up, just let them know you are leaving (if nothing happens at the shipper at first couple hours). If that's at reciever, then try to get empty as soon as you can and place that kind of broker to your blacklist. You also can bill detention on invoice and see if it gets paid. I've got paid once when broker would ignore communication about it.
If it's your regular broker and detention time is not a lot, just let it go, so you don't mess up your relationship.

 

I second this question, if it was agreed on, then file against their bond for not paying a full payment based on the contract.

 

I would:

A. Ask nicely. If that doesn't work.....

B. Ask them if they know of this forum and how big and active it is and tell them you're going to slime them on here until you get tired of doing so. Then.....

C. Follow through.

Will it make much difference? Probably not but you'll feel a lot better.

 

Call the bond issuer to verify but I think you’ll find the bond doesn’t cover detention. Only the Linehaul. For this reason I always try to get them to revise the rate con to include the detention in the Linehaul instead of making a separate line item. Doesn’t always work because they know what they’re doing.

I’ve always had better luck getting the revised rate con after l have their freight on my truvk

 

I write it off and move on to my next load. And gouge that broker when they call me again because I'm the only truck available and they have a load that must be moved.

 

.....and post the name and MC# of the broker in the bad broker thread on this site

 

As others have asked, was it agreed upon in the rate con?

Second, do you have a conditions of service also know as a circular? I have one and every single rate con is signed stating that this load is accepted per our conditions of service.

Just today, had an issue with a load for one of my guys. It was a tql load and customer messed up on delivery appt making my driver wait 24 hours to get unloaded. Broker emails saying he got approval for their max layover fee of $250.

I wore back pointing him to look at my accessorial policy for layover, it starts $750 per day. He tried fighting it with me and then tql legal department stepped in saying he had to pay the $750 since the rate con was signed stating reference to my conditions of service.

Not s very happy broker on this one at all, but I was up front with him verbally as well before this load was booked.

I've won this battle a few times with the major broker firms like xpo, tql, chrobinson, coyote, and others.

If you don't have a publisher conditions of service you won't have a leg to stand on.

Seriously take the time as a business owner and understand the rules and laws of this industry and how to protect yourself! There are plenty of resources out there to help you, you just have to read them.

If this wasn't done, then don't expect to get paid.

 

If I understand your circular correctly, you faxed it to them and they agreed to it?
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