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Old 03.30.2007
LaPurr's Avatar
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Heart Broken Stay Away!

I have been with this company for 7 years now, my entire driving career, all accident free. I can only think of one reason to stay with this company, I love their trucks. But moreso the transmissions. I have officially been converted to driving only automatic trucks.

Anyrate, I will go into what I can about the company..

First, their training group isnt entirely bad. They currently have a program where the trainer does no driving at all except to show the student how to do this or that. They are not supposed to drive for long periods unless they are running out of hours to get the load there. Other than that, the trainer is to sit in the jump seat. But their chump change pay rate for the students suck. I dont like the fact that I can not choose my student either. If a trainer feels racial tension towards a certain race or creed or sex, then how good of a training is that student really going to get. They tried to get me to train 3 mexican speaking, with little to no english, students in a row, and I flat out refused. This got me banned from the training program. There company school got closed down by the state of OHIO last year because the werent following some simple state laws. Kinda surprising for a ATA PRIMARY supporting company!

Speaking of the ATA, the Companys co-founder/co-ceo, Pat Quinn, is the lead chairman for the ATA, American Trucking Assoc., or what I affectionatly call, against truckers assoc. So in other words, its only about the money, and they probly could care less about the driver as long as there is some monkey in the seat behind the wheel.

This company has gotten entirely to big for its own good. They have recently aquired Total Transport (MS), Arnold Transport, Abilene Transport, Carpet Max, Paragon Leasing, Rosedale, large percentages of many other companys, and are working on a large scale buy out of a HUGE company. So you can see why the drivers mean nothing to the company..

They do offer these nice company picnics, where the bring in truck stop reps, and start handing out free stuff. But this is only a internal recruiting measure. All they are trying to do is recruit there solos into teaming up with someone, and using high pressure sales tactics to do this. I dont know about y'all, but I live in a low pressure world, living a low pressure life, and these people had me about to hurt someone...

They dont really take care of their equipment. They have this company moto right now called "Pride in your ride". But when you go to the equipment coordinators office, get your keys, and go out to your truck, its more than likely going to either have been recently wrecked, and only halfway put back together, or not at all. My hood on my 04 Volvo 780 is half PINK from a accident it had right befor I got it. They cant even pay for quality repair work. If you do decide to come and work for them, bring a digital camera, and take pictures of all the damage on the truck with a date stamp in the picture, get them printed out, and signed off on by someone at the company. They have this nasty habbit of accusing the new driver of old damage when they turn in the truck. My first truck with this company had no heat, its in the middle of January, and I am freezing my rear off. I had to gripe and complain forever and a day to try to get it fixed. They wanted me to take it to all the diferent shops, that were all indoors and heated. So the heat worked for them. After the seventh shop, I sent a msg to the breakdown dept telling them I still have no heat, there reply, and I quote here "quit your bi&%^ng and drive the truck. There is nothing wrong with it". I didnt take kindly to this, and made a bee line for a weigh station. A nice 12000 dollar ticket later, I was no longer running the north, and running the Texas corridors, with breakdown asking me every day if I needed money for a hotel. They havent screwed with me since on a break down issue.

A 65 MPH governer is the company standard now unless you have 4 years with the company, and even then its only bumped up to 67. Oh no, think I am going to get a 2 mph nosebleed!! I dont understand the governors on trucks. Its a PROVEN fact that split speed limits are in fact DANGEROUS!, and when you mandate a company, and working on a national, split speed limit, its no wonder these "slow" companys have the highest rates of accidents. Run unders from drivng to slow, and ditch walkers from falling asleep at the wheel cause you cant even do the speed limit in 74% of the country.

The options that come with the trucks are lacking at best. They have replaced the fender mirrors with a camera system, that breaks every other week. But for some reason that 30 mirror costs them more than the 865 dollar (actual number) camera system that breaks routinely and costs the same amount to fix every time it does. The trucks dont even have a trollie valve, and yet they require to hook up to a trailer like your truck does have one when going thru training and being upgraded, which makes no sense to me. They recently started getting trucks that had power passenger side windows, and I think if they had a choice, it wouldnt even have that cause they cost money or some such junk. I love the collision avoidance system... Oh wait they are taking those out cause some drivers were complaining. Well no duh they were complaining. Truckers inherently dont like technology. They are still getting used to the IDEA of a automatic transmissions!! No fridges, no cd players (we are in the 21st century right?), no inverters, no battery packs, no APU's. But if you, the driver, want something installed like that, it better be the kind they like or they wont install it. But I do like the 5th wheel slide, and release buttons. That makes like a tad bit easier, and less greasier.

At the terminals you can count on not being treated with any respect, and any dropped trailer you pick up is going to have new damage it needs fixed cause the yard jockeys are pretty much morons. There drivers cant even show any respect. Try waving at one while driving down the road, if you get one to wave back, you have found the 1 in 122 drivers that actually wave back. If you get one to talk to you on the radio, you have found the 1 in aprox 1000 that will talk back. Can you see how fed up I am with these guys? I actually counted that?

In closing, I am leaving this company. Going somewhere else, any where else, but this hell hole.

Edit: Wow that was alot of complaing and typing LOL..
Edit2: added short story above.

Last edited by LaPurr; 04.01.2007 at 12.02 AM.
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  ^ Top   #2  
Old 04.05.2007
Matthews's Avatar
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Thanks for the storys.... I'll inform my drivers to stay away from slow moving TRUCKs.... lol....

All the best,
Matthew
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Old 05.30.2007
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Last Seen: 04.22.2008 12.33 PM
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You Are So Right!!

LAPURR, YOU HIT THE NAIL ON THE HEAD WHEN YOU DESCRIBED USXPRESS!! I WORKED WITH THEM FOR 3YRS AND AT FIRST IT'S OK, THEN YOUR JUST A NUMBER TO THEM BECAUSE ALL THEY CARE ABOUT IS THE MONEY. DOESN'T MATTER WHO OR WHAT THEY HURT OR RUN OVER AS LONG AS THEY MAKE THAT ALMIGHTY DOLLAR OFF OF SOMEONE ELSE'S BLOOD, SWEAT AND TEARS!!
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Old 05.31.2007
LaPurr's Avatar
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The update for me is they decided to terminate my employment. 7 Years safe driving, no tickets, 100% on time.. Im really trying to understand the logic but there is a long story behind it that involves a Volvo Dealer in Georgia, I am going to copy and paste the story and let you decide..

Quote:
Originally Posted by E-mail letter inbetween me and the safety dept

On Wednesday mid-day, I got to my drop location at (name cut out), Georgia. I dropped my trailer, and I smelled diesel fuel. So I checked over my truck to find the fuel pump leaking, again.I proceeded to drive the truck to the Volvo dealer located about 1/2 mile away. Got the truck checked in with the service writers, and with breakdown. Went back out to the truck todrop off my permit book, and to get my lunch (salad from McDonalds). I go back into the facility to the drivers lounge, and watch some TV (CSI Las Vages, and Star Trek) for a couple hours. I go outside to smoke a cigarette, and to walk off my lunch. A tech named (name cut- Tech #1) comes up to me and says "what are you doing out here, you cant be here", with an attitude, to which I responded I am just having a smoke, he responded that I had to go back to the lounge, which I said I would after I finished my smoke since Georgia law prohibits from smoking in public buildings afterall. (tech #1) raised his hands and walked off. I thought it was done and over with, and finished my smoke and went back up to the drivers lounge where I talked to another driver for, Total who was having the same problem I was with his truck. A short while later, I go down to the service window and ask for a escort out to my truck because I needed some Advil. The service writer tells me to go ahead and go, I responded that I would with an escort because of the earlier technicians attitude problems. He agrees, and walks me out to the truck, I get my Advil, and a bottle of water, and return back to the front of the building and have another smoke befor I went back to the drivers lounge. A few hours later, I went back outside for a smoke, and had another run in with (tech #1). In my earlier encounter with him, he was just a technician, but now he is the shop foreman. Anyrate, I am walking around and (tech #1) comes at me with a complete attitude problem, I tell him I am having a smoke, to which he responds that he didnt care, and that I couldnt be here, I asked if I could at least get something out of my truck, to which he responded why didnt you say you were going to get something out of your truck, I responded that I was on my way to the bay, from outside the building, when you stopped me with your attitude problem. He angrily takes me over to my truck where I get rid of my empty pack of smokes in the trash can and get a new pack. I get out of the truck and walk back to the service writer area. There was a guy standing at the parts counter and I asked to speak with someone from management. He said that management had gone home for the day and what was going on. I breifly described the problem I was having with (Tech #1). The parts guy asked if I had talked to (tech #2). At this point, I still dont know anyones name. I asked if that was the skinny guy with salt and pepper hair. Parts guy said that he didnt know, and then pointed out the service writers window to a guy, and says thats (tech #2). I responded that I hadnt spoke to him. The parts guy yelled for him to come in. I introduced myself to (tech #2), and started explaining what was going on. (tech #1) walked in and stopped about 6-8 feet away from me with his arms crossed in what I considered I very agressive stance. Looking at (tech #2), I said I am having a problem with this guys attitude. To which (tech #1) replied "If you dont stop pointing at me, we are going to have some mother *%&*%( problems". With the threat clearly made, and out in the open, I told them to only finish the work they were currently working on and that I was leaving. (tech #1) replied that I couldnt leave until he said I could and that all work would be done on the truck. I responded that he didnt have the powers to make that decision over me. He replied that until he heard from someone at my company that I could not leave without having all the work done that nothing changed. At this point, to seperate myself from (tech #1), I walked outside, and proceeded, with his wishes, to call breakdown. After about 90 mins on hold, I asked for breakdown to call this shop and to have the work currently open finished, and not to start any new work. The guy at breakdown responded that I should just let them finish there work, I responded that I felt in a unsafe situation, and this needed to be dealt with now. The guy at breakdown half-heartedly agreed, and said he would call. I walked back into the service writer area waiting for him to call. He never called! After about 15-20 mins, I called fuel dept not wanting to wait for the hold que on breakdown again. Told the fuel guy that I had a emergency type situation, and that I needed help. Fuel guy said that I needed to talk to breakdown, and transfers me there. I hang up at this point not wanting to be on hold for 60+ mins again. At this point I made the decision that I needed to get out of this shop. I watched another technician, finish working on the fuel pump, tested the truck, and picked up his tools. I checked over the under side of the truck, so no one under the truck, and check on top of the motor looking for tools. Finding none, I asked (tech #3) if he was done with the fuel pump. He responded that he was and that he really needed me to leave to shop. I said I am, and I am taking my truck. He said no you arent, but I was already getting in my truck at this point. Started the truck up, at which point (tech #3) is trying to forcably remove me from the truck, and trying to rip the keys out of my hand. I did not say a thing at this point. Someone in the shop must have told him to let me go, and he did. I closed my door, locked it, and backed the truck out of the shop and parked it on the side of the building. At this point other technicians have closed a gate, and locked it. And I decided to call the police, feeling out numbered, and in a very threatning situation. Police came, told thim to open the gate, and both the police and the shop wanted me to leave. I explained that I couldnt leave until I had a receipt for payment. Last thing I wanted was for him to report me as leaving without paying like a drive off. They both agree. We went inside and proceeded to wait on hold for breakdown to answer the phone, about 45 mins. At this point I felt the situation had been defused and asked if I could talk to (tech #1), who was sitting right in front of me, casually, without any animosity. He agreed, and I said that next time he doesnt want someone in a certain area, to not come at them with an attitude, but to be agreeable, and if you have to lie to them. You make more freinds with honey than vinegar. He said he didnt come at me with an attitude, to which I responded that he did, and as a customer, if I feel threatened by attitude, I know I am not going to be the only one. He agreed. I then asked him to tell the tech (tech #3), that I was sorry for the situation, it was nothing personal against him, I was just protecting myself. (tech #1) said he would pass the message on. He finnaly got ahold of breakdown, got the thing paid for, I signed my copies, told him thank you and left.
They are saying that I voilated there non-agression policy. Which by the looks of things, it was there breakdown dept that dropped the ball. I acted safely, and what i beleive to be rationally in a threatening situation.

Anyways, I am moving on to bigger and better things. Posibly Owner/Operator, maybe company again, but I am trying to end my career in trucking. This industry, thru politics has gotten unsafe, and undesireable.
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Old 05.31.2007
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Exclamation

Sounds like a bad day all around. wow.
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Old 06.20.2007
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Us xpress

U.S. Xpress Truckers are nice, I met a few. I have no idea how nice a friendly the owner is but the truck drivers takes pride in there job. I know because my Brother is a U.S. Xpress trucker.
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Old 08.31.2007
Light Load Member
 
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jeez-louise,what did you do to piss off that tech?were you standing out in front of the service bays having a smoke where the tech had just finished sweeping up cig butts?had you asked the service writer where it was ok to have a smoke that whole situation probably wouldn't have happened.being an ex-mechanic i too have asked people to stay out of their vehicles when being repaired.i've had people try and climb into their cars when it was on the hoist just to get a toy for their kid-why are they bringing their 2 year old to the shop anyways?i've seen customers trip over stuff,slip in oil/grease,etc,just because they wanted see what was happening in the shop.and of course the tech gets chewed by the manager for not preventing the customer from entering shop.had i been the service manager(i 've ran several shops prior to trucking),you definitely would not have tried to move your truck,you would have been arrested for endangering shop employees.remember,you drove it to their shop,at that point you remove everything you need for the length of time it COULD take to fix.
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Old 09.01.2007
LaPurr's Avatar
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Quote:
Originally Posted by javelinjeff View Post
jeez-louise,what did you do to piss off that tech?were you standing out in front of the service bays having a smoke where the tech had just finished sweeping up cig butts?had you asked the service writer where it was ok to have a smoke that whole situation probably wouldn't have happened.being an ex-mechanic i too have asked people to stay out of their vehicles when being repaired.i've had people try and climb into their cars when it was on the hoist just to get a toy for their kid-why are they bringing their 2 year old to the shop anyways?i've seen customers trip over stuff,slip in oil/grease,etc,just because they wanted see what was happening in the shop.and of course the tech gets chewed by the manager for not preventing the customer from entering shop.had i been the service manager(i 've ran several shops prior to trucking),you definitely would not have tried to move your truck,you would have been arrested for endangering shop employees.remember,you drove it to their shop,at that point you remove everything you need for the length of time it COULD take to fix.
I am guessing you didnt read the whole story, in either case, it doesnt matter. First and foremost, I also am a ASE certified mechanic, and know all about owners of vehicles coming out and doing things to, or in, the vehicle they shouldnt have. Secondly, I wasnt standing in front of the bays. I was walking around the parking lot, being bored out of my mind, smoking my cigarette. I as a ex-mechanic, also hate it when people are standing over my shoulder watching everything I do. So I stay away from the bay, unless I need something. And even then, befor I enter the bay, I ask a tech if its alright. Safety is a HUGE deal to me. And I normally wont do anything that might endanger anyone, be it a tech, driver, or whatever. I didnt know I had to ask anyone, to go out on a PUBLIC access parking lot, to have a smoke. So hell no, I didnt ask anyone. The Tech was almost arrested for threatening me, and illegal detainment (kidnapping basicly). Now that I have justified my actions to you, I will leave this post saying this, I DONT HAVE TO JUSTIFY MY ACTIONS TO ANYONE, let alone you. My home state, by a matter of law, agrees with my actions, my lawyer also agrees, as defined by law. Now its just a matter of whether or not to bring charges against this company for wrongful termination.
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Old 09.03.2007
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Is it worth it?

I was with werner for about a year and had many problems with them. then went to Hogan, now im with Pepsi delivering drinks. Hogan and Pepsi have taken a toll on my back since you must unload the trailer. Pepsi begin the most physically demanding job ever. I am now attempting to reenter the industry and find this site here and have read about every company I was considering. I now find myself so confused its sad. Is it worth it to even be a driver now? I have aboud 2 grand remaining to pay on my truck loan, part of the reason I wanted to get back in, but it almost seems like I am better off continuing to pay it off out of my own pocket, like i've been doing, and letting this thing go. Am I right?
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  ^ Top   #10  
Old 09.12.2007
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A short notes to y'all. Beware of US X & lease program. Will take you down the tubes. Am losing it all; but our marriage. Glad I love that man. I love the quote in another discussion, going on 46 days won't be home tonite! Just remember guys, may not be in the truck, but are there heart & soul. God only knows your wife loves ya
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