Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

Thread Status:
Not open for further replies.
  1. Kevin Lewis

    Kevin Lewis Bobtail Member

    23
    22
    Jun 5, 2015
    Pensacola, FL
    0
    It had installed some updates. I removed them. Rebooted the device and it is updating several files now including TruckNavigation_v1.0.28.3791.apk.
     
    Mark Kling Thanks this.
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Any DC USB/DC cord will work if it is a Mini USB and rated at 5vdc/2amp, the USB/DC adapter will not work.

    Thanks,
    Mark
     
  4. RERM

    RERM Road Train Member

    1,683
    1,123
    Dec 13, 2012
    Chicago, IL
    0
    I go to Restore Backup, pick the backup to upload, hit the green arrow and......the Dock closes out, without any data transfer....
     
  5. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    I have seen that happen on mine also. Are you on Win 10? Try again or does it do it each time?

    Thanks,
    Mark
     
  6. RERM

    RERM Road Train Member

    1,683
    1,123
    Dec 13, 2012
    Chicago, IL
    0
    OSX 10 El Capitan..does it over, and over....
     
  7. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    Did you do this?

    El Capitan - Dock (Mac)

    Download the latest version of Xquartz.

    http://www.xquartz.org/
    Install and reboot your computer.

    Uninstall your Mac TND Dock.

    Go to www.randmcnally.com/dock and re-install the Mac Dock.

    Thanks,
    Mark
     
    Bbrownenterprises Thanks this.
  8. RERM

    RERM Road Train Member

    1,683
    1,123
    Dec 13, 2012
    Chicago, IL
    0

    Thank you, that did the trick!....didn't have to re install the dock, it worked right away...
     
    Mark Kling Thanks this.
  9. Kevin Lewis

    Kevin Lewis Bobtail Member

    23
    22
    Jun 5, 2015
    Pensacola, FL
    0
    Mark,

    Thank you for your help yesterday.
    I installed the updates on my 80 tablet and am now at version 1.0.28.3791 and the device continues to get the "Unfortunately RM Services has stopped" dialog.

    This is beginning to get frustrating. Would seem with the coin dropped on this there would not be this many issues.

    Have I perhaps gotten a bad unit? Or is it as widespread as it appears to be. I hear of a lot of issues.

    I actually purchased this to do a full review of the device for my peers. I have not started taking notes yet as I do understand things happen.

    Thanks in advance.

    Kevin
     
  10. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    I forwarded this to RM.

    Thanks,
    Mark
     
    Kevin Lewis Thanks this.
  11. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,212
    Sep 23, 2007
    Statesville, NC
    0
    RM asked for this info.

    RMS would be under settings>apps>RM Services (Version number)

    RM Launcher would be under settings>apps>RM Launcher (Version Number)

    OS Build would be under settings>about tablet>build number (Build Number)

    Thanks,
    Mark
     
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  • Thread Status:
    Not open for further replies.