Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

RM asked for this info.

RMS would be under settings>apps>RM Services (Version number)

RM Launcher would be under settings>apps>RM Launcher (Version Number)

OS Build would be under settings>about tablet>build number (Build Number)

Thanks,
Mark

 

Thanks, I sent that info to RM, they need to resolve this for the tablets.

Thanks,
Mark

 

I resent the information again to the CS supervisor.

Thanks,
Mark

 

Update - Version 3790 was released for the 530/730, 520/720.

After you update, turn the TND off then disconnect from the computer, then power it back on.

If you still see lagging or freezing let me know.

Thanks,
Mark

 

This file is self building when the unit is booted up. From what I gather this unit will not boot to the accept screen?

What is the serial number off the back?

When you procured this device what was said about it serviceability?

The NaviInfo file can be passed from unit to unit of the same model, but if the unit will not boot up then another issue is at hand and the Dock may not be the resolution you are looking for.

I will be leaving this week for MATS and if you are at the show then you can bring it by the RM Support desk.

Thanks,
Mark