Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Using a Mac or PC? If PC what OS?

Thanks,
Mark

 

PC Windows 8. Unfortunately I just realized I left it at home. I guess this iPad I'm typing on isn't going to do me any good

 

True,,, PM me your E-Mail and I will give you instructions.

Thanks,
Mark

 

Hi anyone having trouble latley with the 730 ,i cant get a signal and im in clear skys in MN by the citys and been doing this for awhile with that no gps icon on the screen ,i fix 5 files and run the diagnostic and still there is becuse it got to hot in my truck maybe

 

Not really a support question but I bought a 730 a few months back and had seen this thread pop up several times in the new post section so I thought best to join in the fun.

Is this a group effort? You know, questions being answered by the community of users or mainly a support thread for Mark to field questions?

By the way, Mark...
Thanks for being here on TTR.

One of the reasons I bought into RM.

 

I would say for the most part the questions are fielded by myself, but a lot of drivers will pop in to help also.

Thanks,
Mark

 

Let the battery charge up and then take it outside your truck. See if it picks up then. You can go to the Preferences/General/GPS data and see how many are being used. DOP should fall below 2 also.

If it does not pick up then, PM me.

Thanks,
Mark

 

It froze up again ,only way to fix is this ,get lap top out ,hook up gps to dock ,run threw the diognastic fix 3 files and 5 last night ,then i update it and now working again thats how fix last night and tonight getting to b a pain and only a year old and ready toss for something better then a rand

 

What you think is fixing it is not fixing it. The GPS receiver is hardware and you are not fixing any of the Firmware files running the GPS. Like you mentioned, you probably overheated it in the truck and now when the hardware is cool it will run, gets hot, stops working.

Call CS and see if it is still covered by warranty, if not, if you can get to me before next Monday I can have it replaced at GATS.

Thanks,
Mark

 

Open Question to all,

Is there a way to "favorite" a location? I just traveled a new interstate and liked the TS I was parked at for the night... I would like to remember it for the next time I'm in the area.

I know I could add it to the address book but that seems like a work around or at least double entry of data.

Just wondering what others are doing in this case.

Thanks.