Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Did you register for LTM?

Thanks,
Mark

 

I am Verifying in the system.

Thanks,
Mark

 

update - you do have LTM, but the system shows you docked on 2/1. The LTM's were released on 2/5. Suggest you dock again and see if LTM are available.

Do the map update first, then the regular update.

Thanks,
Mark

 

If you do the regular update first it will see the older maps and not update to the latest version.

Do the map update first, then the regular update.

Thanks,
Mark

 

Does the 2nd button over show map update available?

Thanks,
Mark

 

I have been in touch with CS. They suggest you call them and let them try to figure the issue out.

Thanks,
Mark