Try bombarding them at their own game...send them unwanted messages continuously on subjects that would tend to rub them the wrong way for a while...see if they get the drift?
I have Mr. Number app on my phone, and it hangs up on them when they call. My guess is alot of there Jack ### ways of dealing with people comes from the owner, Ken Oaks. The shippers tell me that they hate getting phone calls asking over and over again for there business.
I agree with both you guys. It took a while for me to figure everything out and dump their ###. When I first bought my truck I leased out to a company running the boards and I consistently had TQL problems. After a while I got my own authority and TQL were notably the only one I had problems with. In the finish I told my load finder guy no more TQL. Too many issues and general bs. I banned THEM ! I blacklisted THEM. End up with a small MS outfit in 2016 and warned them. The owner wouldn't listen to me because of course I am an idiot and know less than he did with his 1 year in the business. I ran a couple of loads and always there was a problem with every single one. I only took them because I wanted to establish myself. Appointments a joke, promises of layover and detention with zero intention of even trying to pay it. Out and out lies over and over. They have some strange idea that if they give you an appointment for say 5pm then that gives them 5 hours to load or unload you. The very last one was 3 and a half hours to bump the dock and by that time (@ the 3 hr mark) I told them to take a hike. Usual promises of layover and detention to which I laughed and called them liars. It would have made me completely illegal, logwise. The next morning all hell broke loose. The phone kept ringing but I just hung up. In the end I left it on and hung up the headset over the GPS. The idiot kept on the phone for goodness knows how long listening to the GPS talk. LOL He then calls the guy I was leased to and tries to give him the "don't you know who I am" routine. Picked on the wrong guy. After that particular one I refused to do anymore TQL. Leasee tells me I am making a big mistake and tries to force me into taking their loads again. I said I will sit until hell freezes over before I EVER do TQL again. He didn't listen. So they ended up screwing him for about $2,500 a month or so later. You have to laugh. Now at a different MS lease and told them straight out the gate I do not do any TQL loads or CVS or HEB. Have not had a single problem with any broker since.
Almost forgot. The only time in my life where I told the shipper to get their crap off my trailer was TQL. They wanted me to completely throw the log book out the window and use Dr Who's Tardis to move dog food from PA to AZ. I 'declined'.
After reading some of posts on here it reaffirms why it's funny to me when I here truck drivers call themselves small business owners when in reality they are truck drivers who simply bought a job.Never have I had a job where the owner complained about someone calling him offering work.TQL is what they are now I personally have been running for a direct customer and.been probably 4 to 5 years since I've ran of load boards but learned how TQL operated for example I stopped pre booking loads because imo they will sale them out from underneath you it happened several times to me where we agreed to a rate but they wouldn't send the confirmation then several hours later would say the load cancelled now loads do cancel I know but every time they wouldn't send the confirmation seems fishy to me and they post the same load 6 different ways.They are who they are and I only loaded There freight when it benefited me.I still get calls from them now even that its probably been 4 years since I loaded There freight I just politely tell him I can't load it and thanks anyway and go about my day
OK. So, I must be not too clever to have not figured it out until your post about why they post a load from Dallas, TX to Jacksonville, FL and then when you call them, they tell you you it picks up in Garland, TX instead. They simply keep posting the same load despite having given it to who knows how many different carries hoping to find the cheapest until the last moment. That's not fair. Maybe I should start doing the same thing; booking a few "better than nothing" loads a few days ahead and then selectively fall off of them until the very last minute when I could hit a winner. Thehell with the ethics.