Jett Trucking reviews

My employment lasted less than three weeks due to several stressful issues. The following is my review about this place the best I can describe. Orientation costs: During orientation, it was stated that leaving before 90 days would require repayment of approximately $600 in expenses, including hotel, drug test, and orientation pay, and remaining pet fee. I knew this going in and thought I would at least try and last that long, but I could not unfortunately, and it resulted in my final check being nothing. Home time policy: The home weekly schedule was why i came to this company. 48 hrs home were promised and I needed to be home at a decent hour fridays for appointments, etc as I cant do certain things on a weekend. I try to start before 3 am so i can get home as soon as i am able. While the first week was as planned, the second week resulted in late returns, leading to missed appointments. This issue repeated the following week, resulting in my decision to leave. Despite communicating the need to be home on time, loads were assigned that made it impossible to meet that schedule. This is a forced-dispatch company. Pay and compensation issues: Inaccurate final paycheck: my next to last check did not include payment for several hours of detention and 90 miles of a changed trip. This issue was raised multiple times with dispatch via text and notes on the Bills of Lading, but it was not resolved, even after I called and spoke with the fleet manager who said he would look into it. My final check did not reflect that pay. Despite me leaving the company, I should still be paid for what I worked!! Detention pay: Detention pay is low ($20/hour after 3 hours). Reefer is notorious for sitting and they should be more fair about the pay in this area. The frequent live loads and unloads resulted in significant unpaid waiting time ( my check still hasn't been fixed) I also knew this going in, but they communicated they have lots of drop amd hook, but I experienced the opposite for the most part and these were all over 3 and 4 hours, when I dod have lives, and this made it impossible to get the miles I need to have a decent check to pay bills. The only option to have that time back, is lots of split sleeper, and doing this every day at all hours is exhausting and can result in driving too tired on the roads and we all know what can result from that. Driver pay: The initial pay is 54 cpm for the first 90 days which feels like a punishment for being new. It then only jumps to .56 afterwards. This, combined with no per diem or bonuses, makes the pay feel uncompetitive for the reefer sector. Most reefer comapanies pay at least 2 or 3 cpm more than dry van, considering the hours and the sitting it involves for loads/unloads. I knew this going in, but decided it would be worth it to get home on time as promised but not received. Night dispatch communication: Night dispatch operates from overseas. There were instances of receiving messages and calls during rest periods, even though my 10 hour break was not complete. This is a total lack of consideration for driver schedules, which they acknowledged in orientation Sleep disruption: The frequent split-sleeper schedule, combined with disruptive messages and calls from night dispatch, made it difficult to get sufficient rest. Company culture: Many drivers I came into contact with appeared worn down. The high turnover rate (about 10 people in and 10 out every week was told to me by the grounds guy) was a huge red flag. Especially for how many drivers they have. Routing: The company's GPS system dictates the routes, and it is inaccurate at times, and you cant go your own route,so your truck GPS is useless. Waiting times: The loads frequently involved long waits at shippers and receivers, (3 hours+) which were not adequately compensated compared to most other companies who start detention at 2 hours and pay 25. Scaling: The app only allows one weigh and one re-weigh before requiring a code from dispatch or pay your self to hopefully get compensated for later, which eats up more time. Truck stops: Fuel stops are limited to specific locations, many of which are in congested city areas and are not easy in and out. They are also not one particular store so you won't be able to rack up your points at your favorite truck stop. Positives: Office staff is generally professional. The terminal and newer trucks (International and Kenworth) are in good condition. The maintenance department seems capable. Trucks are governed at 70 mph. The overall low compensation for reefer work, stress from inconsistent schedules, and issues with payroll accuracy and not getting home on time at a decent hour are not worth the added headaches. The need to constantly monitor every aspect of my pay would definitely have been a major source of frustration. My experience at previous companies was much better. Maybe I was blessed or spoiled, because the only reason I even left them were for hopes of better hometime and possibly better pay. Unfortunately, this company has neither. Hopefully, this review will help others from wasting the time of going through the orientation process, learning curve, etc. of going to a new company just to be disappointed and have to start all over again. That's the most stressful thing ever. Maybe none of this is a deal breaker and my experience with them is something you are ok with. If so, you are a better person than I am, and bless you for it.