Put more training into the night and weekend dispatchers, planners. Put APUs in trucks to avoid illegally idling/fines. The artic package in an apu works best, and you won't have to have batteries that die and hard starts in northern climates during home time especially.
Been here many years. President will be gone come July 15, 2023 No APUs in trucks Started putting Fridges in trucks, now under Heartless Express no more and really stripped down newer trucks, not even a sleeper curtain divider..think cheap Low miles, several inexperienced dispatchers coming onboard. No more 24/7 Shop tech.hrs, shop closed Sunday, week day eliminated 3rd shift. Again Heartless Express at work behind scenes. Reduced amounts of coolant n washer fluid at shop terminals..2 gal before now 1 gal. and at Heartless Express terminals some won't give you any coolant, also bring your own jug for them to refill. They only have green coolant. They've lost some accounts, gained a few but competition has eaten into some accounts. Long tenure drivers have jumped ship, and it shows for a reason. This is NOT the same CFI from even a few yrs back, it's CFI in name only. Think before you even consider coming here. Heartless Express is ruining the company, as we know it's all about their dam money. Go elsewheres!!