USX drivers...how's your day??

Discussion in 'US Xpress' started by musicgal, Feb 19, 2011.

  1. NoCoCraig

    NoCoCraig Road Train Member

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    Nov 7, 2010
    Chattanooga, Tennessee
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    Getting unloaded in Aurora IL and then it is off to fedex in E Moline with a load to Kent WA. Great week
     
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  3. musicgal

    musicgal Road Train Member

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    Mar 8, 2010
    Carthage, Missouri
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    Got to our delivery with no great help from our route solution......thank goodness for my Streets and Trips....LOL.......route solution says "XT 256Awoost er"....GPS says XT 256A Victory".....actual was XT256A Oyster".

    I had told FM that I as going to drop this yesterday (dispatch said Drop & Hook) and he said "Wait, I think it's a live unload, let me contact CSR".....when he never got back to me I said we were going to stop at the Pilot for the night and come on in this morning...he says "Thank You".........Found out when we got here that the lovely CSR lady told them I would be here yesterday at 1500, when I said I would.....nobody told me that and evidently they weren't told that I was waiting until this morning (even tho we stopped at 1500 yesterday)....it is a live unload and now we are sitting for about an hour before they can get to us.
     
  4. HD_Renegade

    HD_Renegade Road Train Member

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    Dec 20, 2010
    North Carolina
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    Anna, - No pun intended here, but I thought things were supposed to be getting better for you???
     
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  5. vinsanity

    vinsanity Road Train Member

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    Nov 23, 2009
    South Florida
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    Delivered my load to Iron Mountain in Duluth yesterday. Tight spot there and had to wait in line. Then I got this load going to Plainfield IN that isn't supposed to deliver until midnight. Will try to deliver early. First I'm gonna grab a shower and eat. I would have made it yesterday but ran up against my 14 hrs with all the waiting at Iron Mountain.
     
  6. highwayman

    highwayman Medium Load Member

    still waiting on a truck..im out of a company truck and now they say it will be two more weeks before i can get my lease truck, and my fm does not want to put me back in a company truck just to get back out in two weeks...so now im in limbo...wtf?
     
  7. NoCoCraig

    NoCoCraig Road Train Member

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    Chattanooga, Tennessee
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    That is just stupid.
     
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  8. Jarhed1964

    Jarhed1964 Road Train Member

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    Charlotte, NC
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    I had a few other choice words that I invented while I was in the Marine Corps, but I shan't use them here.

    :biggrin_2554:
     
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  9. vinsanity

    vinsanity Road Train Member

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    I would go over their head.
     
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  10. Poobah

    Poobah Light Load Member

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    Jun 23, 2009
    Arizona
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    Just curious...are the expenses and commitments associated with your lease continuing to accrue while you're in limbo?
     
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  11. Poobah

    Poobah Light Load Member

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    Jun 23, 2009
    Arizona
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    Sounds as though things are just about as they were before. Last week when you had your truck cleaned out and were waiting to start with your new company, USX suddenly became proactive and made some changes at the eleventh hour in an attempt to keep you onboard. Hopefully those changes were a sincere effort to address your problems and not just a perfunctory and superficial attempt to retain another discontented driver looking for a more collaborative enviroment somewhere else.

    The disconnect between the dispatcher, the load planner, the customer service rep and the driver is a problem, I think, endemic to all large trucking companies. I am not very experienced by any means with the inner workings of the trucking industry. But it seems to me that if there were a common database that was accessible by all the parties involved, many of the everyday problems might be averted. For example, when the CSR changes an appointment time and neglects to inform the FM, or the FM does not bother to pass the info onto the driver or the night/weekend FM, etc. If each person involved in the process had to make a brief entry into a database associated with a particular Pro#, and the driver could periodically access that data rather than having to rely on others to keep him "in the loop", I would think that many of the common difficulties facing the driver could be greatly reduced. In my own construction and remodeling company, everything pertaining to a customers job was entered into a contact log and readily available to anyone involved with that job; whether it had to do with sales, inventory availability or vendor delivery schedules, customer phone calls or concerns, project mgr job site visits and subcontractor issues, etc. In trucking, perhaps it would not be neccessary to grant the driver data entry priviledges, but to keep him in the dark and unaware of what so many others are doing, seems utterly counter productive.

    For the last 7 or 8 months I've been driving flatbed about 3 days a week for a landscaping and nursery company. Most of the loads are intrastate so I rarely spend a night away from home. My DM, CSR, load planner and the owner of the company are one and the same; the '02 Century I drive does not even have a qualcomm, the trusty old cellphone takes care of all that business without confusion. Its remarkable how simple and smoothly things move along without too many folks in the middle bent on complicating it all.
     
    Last edited: Sep 29, 2011
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