Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Could be everyone is doing it at the same time. RM servers couldn't handle a few hundred (if that) drivers opening an email and checking out a link.

 

Respectfully, that wasn't a dig.

 

Hubby used the TND-720 on Monday for the first time since the map update, and he says it is still trying to take him on roads he shouldn't be on. Not just the same roads as the old maps did, but also some additional ones while going to/coming from the same place. It's no big deal here, because he knows where he is going, but if he didn't.....

Specifically, in Gadsden, Alabama (or Rainbow City, depending on whom you talk to), when Hubby is going to Southern Cold Storage, 2283 Steele Station Road, he takes I-59 to exit 181, turns right onto AL-77, turns right onto Airport Road, and crosses Steele Station Road into the driveway of his destination. When he turns onto Airport Road, the TND tries to take him up every side street back over to AL-77 and then return down Steele Station Road to his destination. This happened with the old maps and is still happening with the new maps. I don't know one way or the other if those roads are specifically off-limits for trucks, but they would at least add unnecessary mileage. It's like the TND doesn't want him to be on Airport Road and tries everything it can come up with to get him back onto AL-77. But Airport Road was made a four-lane approximately the same time as SCS was built, to make it easier for trucks to get in from the interstate and back out again (there probably are other reasons too). Then as Hubby comes back out again toward home, the TND wants him to turn left onto Steele Station Road, left again onto Pleasant Valley Road, and left again onto Rainbow Drive. I don't know about Pleasant Valley Road or Rainbow Drive, but there is a sign on Steele Station Road going in that direction that says "NO THRU TRUCKS", unless that has changed since the last time I was over there a few months ago.

There is a road in Tennessee that has been open for a little over a year that I checked for first thing after the map update, and the TND still doesn't have it as far as I can tell. Hubby hasn't gone through there yet though, so I will save that one for when he does. I guess it wasn't finished in time to make it to the new maps. Maybe next time.....

On a positive note, Hubby says he likes the split screen with the route on one side and the upcoming turn on the other. The jury is still out on the "doorbell" that he hears now at every turn. If there is a way to turn that off, it might be helpful. He hasn't had time to check all the settings to see if some of them changed with the map update, so that could have something to do with the changes he's noticed. I haven't had a chance to look at the TND much at all since the update, or I would have at least looked at his settings to see if I saw anything amiss. I'm sure there's more he hasn't encountered yet, so I'll be sure to stay tuned. :smt023

 

OK, thanks. He is on his way to your neck of the woods today, so when I talk to him again, I'll let him know. Something about the update must have turned that chime on, and he asked me yesterday if I knew anything about it. Of course the answer was no. Learn something new every day. He still hasn't decided if he likes the chime or not. I'll tell him about it and if he decides that he doesn't like it, at least he will know how to turn it off.