MGR Freight System review from current dispatcher

Yes and no. Let me put it this way. Trucks are presented to dispatcher by number. SO when starting a day there is list off all truck and areas. First two hours they let you work your way to get a load but after some time they put more and more pressure to move a truck. Once you tell them driver or even dispatcher want to find better paying load they start telling you that there is still for example 24 trucks left in office and that number has to go down so you book , send to driver and he can complain to safety if they dont like it. That reason MGR have so many cancellations and so may brokers on do not use. When dispatcher offer you bad load he probably already booked it for you but he want to pretend he is nice so he ,,offer,, it to you.Than he goes into convincing. 80 % of drivers get convinced. Something like ,, Oh you are going to great area,, just to realize tomorrow thats its same #### but dispatcher was forced to take it. After driver reject load dispatcher get frustrated and thats when bad manners and rude behavior start. Not cos of driver cos we get it nobody like driving cheap but he gets pissed of on management cos he is the one who can sell it to driver. Paradox is he cant really be rude to management or he is out in 2 seconds so he transfer all that stress and frustration to driver.

Bottom line when management present you guys as simple number things cant work as they should.

 

Forgot to tell you. Lying is MUST !! Thats basic....seriously that like first thing they tell you when you come . Less truth driver know he is easier to manipulate. ALL DISPATCHER HAVE TO TELL WHAT OFFICE MANAGER TELLS THEM . Communication is watched so not a choice really.... I lie to my drivers but thing is they already know Im lying to them so they play along...But not many drivers and dispatchers have that relationship. I do have unofficial communication with my driver so they are aware what is going on.