Getting service.

Discussion in 'Questions From New Drivers' started by Renegade2020, Jul 1, 2020.

  1. Jul 1, 2020 #1
    Renegade2020

    Renegade2020 Bobtail Member

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    Jul 1, 2020
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    Where are the best places to get truck service while on the road? I drive a Freightliner; should I get service at the authorized Freightliner shops, or can I use the Loves and others? Thanks.
     
    Renegade2020, Jul 1, 2020
    Renegade2020, Jul 1, 2020
    #1
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  3. Jul 1, 2020 #2
    bad-luck

    bad-luck Road Train Member

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    Dealerships are not usually an in and out. TA Petro and Loves all do truck service. Best to call ahead, when you get close and find out what the wait time is for a PM
     
    bad-luck, Jul 1, 2020
    bad-luck, Jul 1, 2020
    #2
    farmerjohn64 Thanks this.
  4. Jul 1, 2020 #3
    Moose1958

    Moose1958 Road Train Member

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    This is a question better suited for the Owner-Operator forum. If you are not an OO then this is a decision your company will make. Most carriers have national service contracts. My last carrier used TA/Petros for this service.
     
    Moose1958, Jul 1, 2020
    Moose1958, Jul 1, 2020
    #3
  5. Jul 1, 2020 #4
    Allow Me.

    Allow Me. Trucker Forum STAFF Staff Member

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    Sometimes you don't have a choice if youbreakdown out there. I would also recommend if you have a Cat engine that needs work you go to a Cat shop. Instead of freightliner or T/A
     
    Allow Me., Jul 1, 2020
    Allow Me., Jul 1, 2020
    #4
  7. Jul 1, 2020 #5
    Moose1958

    Moose1958 Road Train Member

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    If my memory is right I had such a problem while going through Alabama headed from Atlanta to Memphis. My tractor had a Detroit engine in it. Although it was a new Freightshaker the company directed me to the Detroit shop. Most of the time if a tractor is still under warranty this is what they want. I have seen tractors took to an OEM dealer for service only to have the tractor towed to either Cat or Detriot.
     
    Moose1958, Jul 1, 2020
    Moose1958, Jul 1, 2020
    #5
  8. Jul 2, 2020 #6
    MTN Boomer

    MTN Boomer Road Train Member

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    The difference between a good mechanic and a not so good can be explained in this example.
    A chain oil and grease facility, rounded all 4 bolts on a u joint. Another truck serviced at a similar facility doesn't check u joints for wear or one being loose.A good shop may charge more but they will find things like that.
     
    MTN Boomer, Jul 2, 2020
    MTN Boomer, Jul 2, 2020
    #6
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