Carefully read your rate cons...

I think it was addendum D on the Coyote setup contract, that had some language about hauling for $1.10 per mile. I couldn't think of any scenario where that was acceptable. If the rate agreed upon in the rate con takes priority, then there is no reason to even have that $1.10 clause included in the contract. Maybe they want to cover their bases in case the load needs to be moved after getting rejected or something, but not at my expense.

 

So did you cancel the load or renegotiate? I always put my AP on the rate con or in an email and have them write back agreeing to it. I run into similar stuff like that regularly myself. The tracking is a newish one for me. Twice this week a broker threw it on the rate con as a requirement even though we didn't discuss it. I told them we charge $150 for tracking and to reread our Accessorial Policy again for details. Both times, they immediately said it was NOT required. Funny how that works. Who would say no to free services? Can't blame them but more carriers need to stop giving everything away for fee. They're literally bleeding revenue otherwise.

 

Coyote has the largest Agreement I've ever seen because of all those ridiculous addendums. I never even completed the process! When they inquired about it I told them I would not be doing business with them and promptly added them to our Do Not Haul List.

 

If you have specific questions feel free to ask and I'll answer to the best of my ability but everything is negotiable. As long as you get your rate that's all that matters. I don't bill accessorials often because the customer is well aware they're being charged for the truck past 2 hours so they usually load/unload me before other trucks that aren't charging OR they're charging less than me so I still get loaded/unloaded before them. It happens all the time. I did a $250 TONU the other day because I was told the load was no tarp but once I arrived the Shipper disagreed and demanded tarping service. Since we don't offer it as a service I billed them for it. They sent me an update rated con within minutes.

Little things happen. It's just part of doing business. However, you never really know when they'll rear their ugly heads and bite you. This is why I always get the AP agreed to in writing no matter how well the line haul pays. Had a run fall apart a couple weeks ago that was paying $3/mile on 1200. That would have been a $3600 for the total round trip for me. The broker felt that the line haul rate was enough and refused to agree to the AP so I passed on it. Maybe there would have been no issues but I don't like taking chances. I'm not much of a gambler and in this unpredictable business rolling the dice is just crazy to me.