Another Loco broker...

Discussion in 'Ask An Owner Operator' started by Dino soar, May 15, 2021.

  1. Dino soar

    Dino soar Road Train Member

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    So I call on this load and we agree on a rate I fill out the packet and they send me the rate confirmation.

    On the rate confirmation it says that I will write on the bill of lading at the time the trailer is loaded if there is damage and if I do not do that then I accept all responsibility for the damage.

    So I called the broker back and I say look I've been to this facility a whole bunch of times I'm not allowed on the dock I don't see what they load into the trailer when I loaded they tell me to pull out I have 53-foot of product in front of me I close the doors and I go. I have absolutely no way to verify if anything is damaged. And they also said that I had to verify the count. I said there is no way I can verify the count I don't even think I can see to the front of that trailer it's loaded from the front to the back I don't know that I can climb in there and count even all of the pallets accurately. I told him this is a shipper load shipper count I don't have anything to do with that I'm not on the dock I'm not allowed in the facility.

    So he says well you know what that's probably just something copy and pasted don't worry about it man we haul stuff out of there all the time.

    I said well if I sign that and something happens I signed the agreement that says I'm responsible for that. I don't agree with that. Please take it out of the rate con. If there's any problem I have cargo insurance but I am not on the dock watching the forklift if he's damaging anything I'm not there counting it no I don't agree to that.

    So here's the kicker. He says you know what that's all just too much trouble... you know what we'll just find another carrier.

    We've all had things that we've deleted something off of... is it really that much effort to highlight it and hit delete? Apparently for him it is...

    And I know you're wondering so it is molo Solutions brokerage.
     
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  3. Mototom

    Mototom Road Train Member

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    Lmao no you did the right thing.
    He’s saying it’s no big deal cause it’s not his insurance. You bet your bottom dollar he’d try to screw you if there was any damage.
     
  4. Oakland Raiders Forever

    Oakland Raiders Forever Medium Load Member

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    Times like this I’m glad I’m just the low low low man on the totem pole ... just a plain old company driver. Never have to deal with any of this stuff , it can really get goofy out there sometimes when your completely on your own. I’m glad I’m not doing it anymore. Best of luck to you sir.
     
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  5. kgray520

    kgray520 Bobtail Member

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    Hi there. From a broker's POV, we agents don't always have access to delete anything from the rate con. Some of it is standard and sometimes, the main office adds these notes per the customer's instructions when they first set up. I personally am only able to add addresses and trailer details (I do power only). The agent may also have been concerned that if there was damage at time of delivery, there could be no proof of when the damage occurred, causing a potential mess with claims, their customer, even you and them. If this was your first time hauling with them, they may been extra cautious due to bad experiences in the past. Not at all saying it's anything against you. Just wanted to offer a broker's perspective. My husband is an owner op so I see both sides, sometimes broker from the sleeper berth.
     
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  6. Mattflat362

    Mattflat362 Road Train Member

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    Depending on how bad I wanted the load and how much time I had and whether or not I was in my office I would have removed it, rescanned it, signed, returned it, never even mentioned it and they wouldn't even notice it was missing...lol.
     
  7. ProfessionalNoticer

    ProfessionalNoticer Road Train Member

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    It's easy to either cross it out or edit it in a PDF editor. I'm the edit master! When I send it back I tell them I made changes too. If they aren't ok with it then they can cancel the load. Usually though it's not a big deal.

    I prefer any edits be done by myself as opposed to the broker because I have things worded in a way that protects me. If they edit it then they'll word it in their favor instead. My AP is worded iron clad to CYA 100 percent.

    Example: for detention my in/out times are determined by the Carrier solely and will not be written on any BOL. I've been burnt in the past by those little tricks. Sit in line for an hour before you can even check in is a routine favorite to bleed revenue.
     
    Last edited: Nov 30, 2021
  8. scoobertdoo

    scoobertdoo Road Train Member

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    I've only been doing reefer for one year and I have not had a claim, but...

    It's my understanding that insurance is not covered driver stupidity. This would include driver not counting the load, load is damaged, load is short. So how are you saying that they're going to hit your insurance because there's damage product in the trailer?
     
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  9. Siinman

    Siinman Road Train Member

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    The real problem is if they have damage they will try to hold your pay. This is where it gets messy and not worth the hassle in dealing with brokers like that. And if you do not have a regular relationship with that person it can be ugly for awhile.
     
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  10. Dino soar

    Dino soar Road Train Member

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    I have found that to be the case at times that there are things that are on the rate con either that are not specific to this customer or that they're just kind of on the rate con it's not necessarily specific to this actual load.

    However, if a broker tells you what is in plain writing on the rate con means nothing just sign it and don't worry about it, And that rate's con is assigning all of the responsibility onto the Carrier, that broker knows he is screwing you plain and simple

    Good idea, I never thought of that

    Is that legal to make changes to the document and not tell them?
     
  11. Siinman

    Siinman Road Train Member

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    Unless it was so incredible obvious I would think it would not stand up in court. But if you had done that and also made a comment in an email saying you did it and no one said anything then it sure would be legal leg to stand on.
     
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