Hammer useless after update

Discussion in 'HAMMER: Truck Optimized GPS App | Support Forum' started by H3R3T1C, Jul 27, 2021.

  1. H3R3T1C

    H3R3T1C "Question Everything"

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    I just did an update from the app store and now it locks my iPad up everytime. Had to uninstall, reinstall still same thing.

    I have to hard reset the tablet every time.

    Uninstall.
     
    tscottme Thanks this.
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  3. Adele Allison

    Adele Allison Bobtail Member HAMMER Support

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    Hi @Greenbug thank you for bringing this to our attention and I am sorry that when using Hammer your iPad locks. This is was escalated to our developers and should have been resolved. If this issue is still occurring can you please email our support team at support@hammerapp.com and we will be able to look into this further for you.
     
  4. H3R3T1C

    H3R3T1C "Question Everything"

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    Interesting, and how I am supposed to get this fix for it to be working again?

    This makes no sense. It crashes just like it did before.

    But hey, the price was right.
     
  5. Wasted Thyme

    Wasted Thyme Road Train Member

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    So you reinstalled it since her post? If not. You'd not get the update.
     
    Dieselboss Thanks this.
  6. H3R3T1C

    H3R3T1C "Question Everything"

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    The app store would say there is a update but it doesnt.

    Downloading the program and maps for offline takes a while to do.

    Im using TruckersPath now, maybe later. Ill let someone else play with Hammer
     
  7. RoadCall

    RoadCall Road Train Member

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    what’s taking so long to fix the fonts on the top of the screen, where it tells you where the next turn is?
    It used to show two separate lines of fonts, now (over a month) both lines are combined and there’s no separation, it’s absolutely useless
     
    H3R3T1C Thanks this.
  8. Rocks

    Rocks Road Train Member

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    @Greenbug were you able to get your Hammer app fixed?
     
    Pamela1990 Thanks this.
  9. H3R3T1C

    H3R3T1C "Question Everything"

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    I was then it crashed again, then it worked again but either way even when its working it doesn't seem to give directions in metro areas at all. You'd be better off asking direction of the CB.

    I'm looking for a new GPS, but the price is right for Hammer.
     
    Rocks Thanks this.
  10. H3R3T1C

    H3R3T1C "Question Everything"

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    This is my problem as well, I would like to know my final route I am going to take but in metro areas it gives me "blah blah fwy 500ft" then in 500ft same thing, then at the last second it will give me the exit or exchange im looking for and on an interstate with up to 6 of 7 lanes doesn't make it possible to position yourself to make the correct turns. Useless in Metro areas.

    city to city I can use Google or Apple maps. inside city, useless.
     
    Rocks Thanks this.
  11. Rory Fullerton

    Rory Fullerton Bobtail Member

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    Hello, apologies for the inconvenience here. Please try deleting & re-downloading the application to ensure you’ve got the most updated version. If the crashing issue persists please provide me with your current operating system.

    Regarding metro area routing & direction assistance we are always looking to improve the experience for our users and really appreciate the feedback! I will bring this to our development team's attention for review as soon as possible. Regards, Rory with the Hammer Team
     
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