Hello. So for a few weeks I've been trying to figure out ways to set myself apart from the hundreds of people on FB groups when it comes to starting a new dispatch business. I don't want to type a bunch of questions if nobody is willing to answer. So I will start with the 2 most important to me.
What are the most negative things you've experienced with bad dispatchers?
What are some things I could do to make o/o happy? Like above and beyond happy.
That would be a great start. If anyone out here would let me pick their brain for a few (ok, a lot) more questions I'd appreciate it.
A little about me. I drove a Street Sweeper for 2 years. I finally got my Class A in August but during training with a big company they told me my position/hours had suddenly changed. I decided to go local and drive dumps. That was the end of my driving career. I developed vertigo and they will not clear me to return to driving. So essentially my whole world was flipped upside down and now I'm stuck at home. I decided I wanted to stay in the field and help drivers however I can. Any advice and answers to questions are greatly appreciated. I want to run an honest and reliable service. Thanks for any help
Independent Dispatcher experiences?
Discussion in 'Ask An Owner Operator' started by D2TD, Jan 19, 2022.
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Well if that's what you want to do you have to understand the rates first of all. All through the country the rates are different some places pay well some do not. Different kinds of freight also pay differently. Time of year can also affect the pricing.
Not knocking you at all but if that's what you want to do I would think you have quite a bit to learn. And plus if you have never dealt with Brokers and you've never dealt with rate confirmations and carrier packets you have some hurdles to jump over to get started.
There also are legal agreements and power of attorney and things such as that to consider. And again I'm not knocking you but there are people that are doing this they were dispatchers for big companies or that type of thing that have a lot of experience with this.
I would suggest you look around at some other dispatching companies and see would kind of a percentage they charge and what they offer.
But I have to tell you most owner-operators want to book their own Freight. Now I do think there is some kind of a market for dispatchers but most owner operators or small fleets are going to want someone that can free their time up and just do it and get them at least as good of a rate as they could have gotten themselves. But honestly they probably are going to expect you to do better.
Use the search button on this site if you want to learn more about rate confirmations and carrier packets and problem loads and how to deal with brokers there might even be some threads about dispatchers Etc.Don Benham, SnowFall and D2TD Thank this. -
1. DO NOT LIE TO THE DRIVERS
2. To earn respect you have to give respect
3. Load options
4. Trust there decisions if they have a issue at job site
5. Never force them into anything
6. Never guarantee a customer anything if it's questionable i'll do my best
7. DO NOT LIE TO THE DRIVERS
The rest will fall into place & you will learn hands on as you go.D2TD and God prefers Diesels Thank this. -
So you want to learn the business while letting the carrier endure the brunt of your mistakes? Crazy talk.
Beaver9, CSSInc.co and God prefers Diesels Thank this. -
Keepforgettingmypassword, Beaver9, SnowFall and 1 other person Thank this.
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Look OP, LETS BE REAL …
If you are not bringing me direct customers from a pool of customers you have, then it is a waste of my time.Keepforgettingmypassword, Beaver9 and CSSInc.co Thank this. -
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Thank you for the input. Luckily I'm as honest as they come. I know a lot of these Facebook group newbies think a driver is their employee and they can force loads. Not the case, unless they are working under your MC# and insurance. I will always have my partners back but will not tolerate unprofessional behavior (aggressiveness, threats, and so on.) That would be a dealbreaker. If it's someone I have a relationship with for other drivers. I would promise never to send him/her back there if they felt slighted or disrespected though. It would be addressed. -
SnowFall Thanks this.
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