TCS fuel card
Discussion in 'Ask An Owner Operator' started by 062, Aug 16, 2022.
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I was asking did TCS change the Zelle email address they were using? -
nikmirbre Thanks this.
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Siinman and zinita17601 Thank this.
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zinita17601 Thanks this.
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I’m gonna try to use the card today, in a few hours, if it works it works, but i too cant get through.
Siinman Thanks this. -
This is the email I received at 1:26 this afternoon from TCS.
Currently we are experiencing a major system outage. If your account is funded and your card is active it will be able to transact at the pump. Currently, we are unable to post payments to accounts and make changes to accounts and/or cards. We understand the affect this has on your business, our people are working on restoring access to our system as soon as possible. We will send an email notification as soon as our systems is up and running again. -
GYPSY65, Coffey, 062 and 1 other person Thank this.
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Just saw this. Still down as far as I can tell, since yesterday morning. I was able to fuel yesterday because I have some money in my account but I have no idea how much that fuel cost me per gallon, what my discount was or anything like it. I fully expected it to be down only a few hours and it's been almost two days now. I emailed in yesterday and got a quick response but they told me they could not help me with my account (give me fuel prices or really anything).
What company holding thousands of dollars PER customer in a business that relies on fuel has a system outage they can't fix in two days?
This is the first problem I've had with TCS and if it goes on another day it will be my last. -
I forgot who posted this, but they showed discounts similar to TCS. I’ll be calling tomorrow and double check.
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