Cobra Electronics 7700 PRO GPS

I bought the Cobra 7700 Pro and it has been working fine. At least until I downloaded the 7700 PRO Database Update DVD that Cobra mailed to me. After I opened the package, I checked the serial number on the DVD and compared it my unit. It was a perfect match. After following the directions and after receiving the "dowload complete" message, I powered my unit back up, only to have the picture of the truck sitting on the roadway beside the street sign on the screen with this message under it: "ERROR, Incorrect map data. Please update map data."
Has this happened to anyone else? If so, could you let me know?
Thanks

 

As anyone else got this problem
I am still within the aura 90 day free updates
I have done the cobra dvd map update now when i connect the 7700 to the computer the gpsm updater will not do anything when scroling mouse over it the message i get is "waiting fo gpsm 7700" Internet settings are correct firewall is set to allow updater to connect to internet

 

Call the tech support number.

It sounds like the Home PC or whichever your using to connect to it is not recognizing the 7700. It doesnt sound like an update issue, sounds local - Computer to 7700. Try a different USB port

 

Thanks for the tip Bosco Warden tried every usb port still not updating 1st update was done with usb port on front of computer . as i said had no problem before DVD update

 

Yes thats what i am doing when i hover the mouse over gpsm updater it says waiting for 7700

 

Brought mine back to the store. Got the Garmin 465T. Too many problems, too many issues, not enough solutions. I think you guys should have checked out your product more before you released it. I'm VERY disapointed.