HAMMER GPS - NEW CHANGES

Discussion in 'HAMMER: Truck Optimized GPS App | Support Forum' started by RickH42, Nov 29, 2025.

  1. RickH42

    RickH42 Bobtail Member

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    Nov 29, 2025
    0
    I have been using Hammer GPS for the past two years and have been very happy with it. Recently Hammer has had to begin charging a small fee for the usage. I dont have a problem with the charges, however I am having a problem with my Debit/Visa not being accepted as a payment source. I have been in contact with Hammer and they suggested the problem lay with my iOS software. That is almost true, there is a problem, except that I am on Samsung/Android. I have been trying to find a work-around, but with no success. Is there a way around this problem, short of changing from Android to iOS?

    thanks in advance!
    Rubber Side Down
     
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  3. Rory Fullerton

    Rory Fullerton Bobtail Member HAMMER Support

    42
    24
    Oct 1, 2021
    0
    Thank you for your loyalty to Hammer, we apologize for any confusion. Subscription management including updating payment types and payment processing are done through either Apple or Google Play depending on the operating system of your device. Please note that a subscription on an Apple device is not recognized on an Android device and vice versa.

    To troubleshoot payment issues, you can try removing and adding back your payment method or using a different payment method. To update your payment method on an Android device, please open the Google Play Store app, tap your Profile Icon, then go to Payments & subscriptions and select Subscriptions. From there, you can choose the Hammer subscription and update your Debit/Visa card details.

    We appreciate your support!
     
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