HELP!! SWIFT RUINED MY DAC & Hire right report!

Discussion in 'Report A BAD Trucking Company Here' started by tucker10, Mar 22, 2026 at 9:27 PM.

  1. tucker10

    tucker10 Bobtail Member

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    So a few years ago I worked for swift. I quit swift they left me on the side of the road for 3 days without calling me or trying to help me I’m GA. Once the tow truck came I had already told my driver manager I was quitting I sent email and told her cleaned the truck took pictures turned in my book and left! SWIFT then turns around and put on my DAC report that I was fired without a reason being listed I didn’t find this out until I applied for Groendyke Transport the recruiter asked me was there any reason why they would put that there. I sent her emails, text messages even added her on a three way call while I called my old driver manager, terminal manager they didn’t answer so we called swifts corporate office! They told me to use driver portal to dispute it as they are not talking to me about it because I no longer work there.

    Fast forward a year later they are still refusing to change it. They have things on there saying I was fired and I resigned and the dates are wrong . They also put I spilled hazardous materials and I didn’t even have a hazmat endorsement when I worked there I got that AFTER and I NEVER spilled hazmat material EVER in life so how could is that even possible. If I dispute it they reply the same response denying my claim “After further review we confirmed our records resulting in your request being denied.”

    this is costing me jobs that I want if I see a company local that may be a good fit I’m denied because while they believe me these companies have rigorous hiring criteria and that alone is resulting in my hiring process being extended then denied. There have been two jobs in which I had background and drug screens passed and orientation, hotels and travel scheduled by companies then told no because of swift reuses to fix it!

    Just this most recent time I texted my old driver manager and I’m like hey is there any reason why swift is still reporting I was fired she’s like what’s your old driver code let me email “Phoenix” (home office) to change it and can you fuccckkkn belive they denied it again with the same reason!!! They are using a system called Cisive Driver IQ. What can I do about this? How can I get all my info off this bs and stop them from reporting when I do applications or anything bcs they won’t take it off and neither will swift but I am being punished by it!
     
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  3. tscottme

    tscottme Road Train Member

    You have right to a free DAC report a least once per year. You have a right to dispute incorrect info and you must follow the DAC/HireRight procedures or DAC/HireRight.com will ignore your reqest. Read carefully what is below. And follow the directions.

    Request a Copy of My DAC Report | Articles | HireRight Candidate Support

    "Toll-free phone: 866-521-6995 Phone support is available Monday-Friday, 6am to 5pm Central Time. When the call connects, press #, then 1, then 4, then 2 to be connected with the HireRight Applicant Care Team for assistance."

    You can do this on their web site, on the phone, or by snail mail. If you request a free DAC report online or through snail mail it will still take 15 days. HireRight.com waits 14 days after electronic requests to send you the link to read your own report. It's no faster or slower online or mail. Maybe the phone will be faster.

    Ask DAC about adding a personal statement to your report correcting the false info submitted by former employer. Ask for the requirements of such a report such as statement length or word-count, and then make sure you follow them. In the past the info about all of this was on the HireRight.com web site but I can no longer find it. ABOVE ALL you need to be brief when speaking to DAC and brief in your personal statement. They will put your statement in your DAC file and incude your statement to all future employers seeking to access your DAC report.

    I CANNOT STRESS ENOUGH THAT YOU MUST FOLLOW THE RULES OR YOUR STATEMENT WILL NOT BE INCLUDED.

    In the worst case scenario you may need to pay a lawyer to write Swift a letter to document or remove the false info before Swift or DAC behave better. I don't know.
     
    Last edited: Mar 22, 2026 at 10:05 PM
  4. bryan21384

    bryan21384 Road Train Member

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    So...to understand, did you quit once the tow truck came or did you go back with the truck and then turn it in to the terminal properly? If you quit once the tow truck came, that looks like abandoning a truck or quitting under a load. That may have a hand as to why your DAC is trashed.
     
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  5. Lonesome

    Lonesome Mr. Sarcasm

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    Sitting on the side of the road, for 3 days? Hmmmmm.....
     
  6. 7speed

    7speed Light Load Member

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    With flashers on & triangles out, but not one LEO stopped to check on him.o_O
    Maybe the Qualcomm broke. So who called the tow truck?
    Inquiring minds want to know the other side of the story.
    In the meantime, the solution is simple: Don't work for a company that uses DAC.
     
  7. tucker10

    tucker10 Bobtail Member

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    No I rode with the tow truck driver back to the Atlanta terminal got told o could leave it there cleaned it out turned in my book and key to the terminal manager and everything they even got
     
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  8. tucker10

    tucker10 Bobtail Member

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    man I know how dumb that #### sounds here’s the even crazier part I was sitting there because I ran out of fuel because they insist I keep driving and refuse to give me fuel because they don’t use pilots even the the message sent on the tablet shows me asking all day. I think I’m going to do a TikTok story time to make it make sense but yes it was when I showed in GA a few years ago
     
  9. tucker10

    tucker10 Bobtail Member

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    I was on a back highway in GA back when it snowed so yes 3 days and not one single person stopped to help or ask me if I was okay. Swift claims they forgot about to tell me the tow truck wasn’t coming the whole first day at 4 pm and here it is the next morning when I’m finding that out
     
  10. tucker10

    tucker10 Bobtail Member

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    Yep
     
  11. tucker10

    tucker10 Bobtail Member

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    bro I did all of that!!!!!!!!!!!!!!!!!
     
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