I've been with Western Express 4 months got a new female dm treating me terrible will not respond

Discussion in 'Report A BAD Trucking Company Here' started by Powde6, Mar 19, 2026.

  1. Walk Among Us

    Walk Among Us Heavy Load Member

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    You went through the center of ATL?:)
     
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  3. BrothaTrucka513

    BrothaTrucka513 Medium Load Member

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    Never go through Atlanta unless you're delivering directly in Atlanta, fam. We have the CoPilot on the tablet, but I use a Rand McNally ($300) for navigation around major cities. Your driver manager has no control over the routing on those programs. I'm sorry that you're having a bad day. I get pissed off when the DMs don't answer, but she's probably busy managing others in her fleet and or just ignoring me. Are their bugs in the system that are keeping your clock from functioning... or do you want her to do something illegal to prevent you from receiving a violation? I've heard of plenty of office admins that "cook the clock" to help drivers save time and avoid violations, but I haven't ever seen it myself
     
  4. Lonesome

    Lonesome Mr. Sarcasm

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    You know nothing of the OP, except what was printed here. Yet, you are comfortable with that assessment. Says a lot about you.
     
  5. OdderThan

    OdderThan Light Load Member

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    You can tell alot, by how someone articulates themselves.

    Im hard nosed about low tier drivers, get them out of the industry, the bar needs to be raised.
     
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  6. Bumper

    Bumper Road Train Member

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    I remember when that was illegal. I guess things have changed since I retired...
     
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  7. MACK E-6

    MACK E-6 Moderator Staff Member

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    Well, to any driver worth his salt and knowing better to work for a company where micromanagement is the S.O.P., that would be true.

    However, now you’ll get a “service failure” for missing an appointment due to circumstances beyond your control. You might get one the Walmart way for showing up a minute early. Then you have places like Atlanta where trucks aren’t allowed to go through town, but the company’s routing says to go that way, so going the legal route around on 285 might cause you to miss an appointment, which will no doubt lead to questions about “why you went out of route”. :rolleyes:
     
  8. FearTheCorn

    FearTheCorn Heavy Load Member

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    Atlanta. Even the Devil knew he went too far when he allowed that city to exist.
     
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  9. tscottme

    tscottme Road Train Member

     
  10. tscottme

    tscottme Road Train Member

    I think I was 28 when I started trucking. IT WAS OVERWHELMING. I think most of my trouble were the 804 things everyone in the industry knew but never told me about. I had spent last 6-8 years before trucking training/working in a very technical field where they almost have a procedure on how to blink, and when, and trucking is the exact opposite.

    The tablet WE uses to communicate with drivers is probably the best way to get an answer. I believe it's almost certainly recorded so they can't just ignore stuff if they don't like what you are asking. It also helps if one learns how to ask questions on the recorded communication channel. As a last resort you don't ask for the 40th time "what do you want me to do about X" you send message saying something like "based on previous info from dispatcher/load planner/ whatever, I assume you want me to deadhead to the yard in Oklahoma and put the truck in the shop. Please respond by 5pm Central Time if you have another plan I should follow." This type of message at least leaves you the ability to claim misunderstanding later if the action made the company mad.
     
  11. db2681

    db2681 Heavy Load Member

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    Hours of Service Explained: Ultimate Guide
     
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