Lost detention pay again because broker said "no proof" — how do you guys document it ?

Never had a problem collecting detention pay from the vast majority of brokers out there. If a person just follows their procedures outlined in the rate con or overall agreement...

 

Do business with brokers that aren't lying scum and that honor the rate confirmation?

 

The big-time brokers have tracking apps to download. You can send arrival calls on those apps. As much as drivers fuss about tracking apps, they will cover you in that regard.

 

We use logs, they are official documents, not just claims. The system is location and time stamped by regulations.

 

I think your idea to build some type of tracking detention is great. However , when a broker is shady , dishonest and unethical, is not going to pay to you no matter what. so, make sure you deal with them before anything.

 

The problem isn't technology. The problem is that the industry norm is being able to waste truckers time with no consequences because we have such a mass oversupply of truckers that if you leave there's 10 more behind you. The answer is not an app, it's having less truckers to where shippers and receivers genuinely fear being unable to move goods due to truckers refusing to work with them.

 

I hear what you guys are saying…
but I think we’re mixing two different problems.
One is the industry—yeah, oversupply, brokers, all that. That’s real.
But the other problem is what each driver does with their own time and money.
Sitting 4 hours isn’t just about whether you get detention…
it’s about losing your next load, your next opportunity.
I’ve been doing this a long time, and the biggest shift for me was stopping looking at it as “miles” and starting looking at it as time.
Once you see what your time is actually worth, you start making different decisions

 

The biggest problem with detention is when your broker doesn't want to pay it.

They'll find multiple more or less lame excuses. The easiest one is when you don't get in & out times signed by the shipper/receiver or when you don't call them to let them know that detention is looming.
Sometimes, they write on the Rate Con that detention starts after 3 or 4 hours and it's $25 per hour / 5 hours max or something like that...That's their escape hatch and when you tell them thats B.S. they'll tell you, you don't have to take the load.
It is best to factor detention in the rate and hope it never occurs.

 

Can only file what the rate con is for.

 

Mis-information there. Bond only covers what the rate con says.