Adjusting Motive Settings

This conversation shows me why we have so much trouble getting decent drivers now.

 

The instructions say that the administrator can put a note in at the office saying to "ignore" drive time. That is in case you go over 20 mph while you are at some big warehouse. That would be what your company is doing. We haven't got to that point yet because it keeps tripping us at 5 mph into some type of "hybrid" drive time. It doesn't go against the driving clock, but you can't do anything with it, either.

 

After the conversations the two of us have had with Motives general tech people this week, we have decided they aren't just a couple fries short of a happy meal, somebody completely forgot to put any fries in.
I managed to get them to pass the problem to the "senior tech support engineer" and she had it fixed by the end of the day (10 pm).
Now all of our trucks switch from yard move to drive at 20 mph.