Anyone else know how to get fuel? I got a message time ago saying "emergency fuel is no longer active. Use your pre-assigned fuel stops." And now, I'm getting loads without pre-assigned fuel stops with messages saying "contact your dm for fuel stops." So, I contact my dm and they say they can't assign fuel stops and tell me to call on-road. I call on-road and they transfer my call to one of their "other departments" so I can get fuel. Once transferred to this so-called "other department" I hear a pre-recorded message saying "this fuel option is no longer available, goodbye." So, how can I get fuel?...or does Swift not want to make deliveries anymore?
I just let customer service reps know via macro 22 the load is running late by 6 hours until the truck can be fueled.
When i was with swift i would just send a message on tablet saying i need fuel. And they would send new assignmemt
Something is fishy. It's no way a company that large is hanging you out to dry being unable to get fuel. I can't imagine that they'd risk a load being late over fuel. Could you not get to your fuel stop?
Because of high fuel prices several dm's I've talked to said they can't authorize "emergency" fuel anymore. So dm's can't help right now.