Got my first service failure...

Discussion in 'Swift' started by bluebonn, Jun 16, 2011.

  1. rookietrucker

    rookietrucker Trucker Forum STAFF Staff Member

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    Exactly my point.
     
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  3. Roadmedic

    Roadmedic Road Train Member

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    Would have been a moot issue if the driver was being paid to wait for the time.

    These companies are just ripping drivers off for any reason whether legit or legal.
     
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  4. inkeper

    inkeper Road Train Member

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    It isn't Swift's policy, it is Swift's CUSTOMER policy. Swift gets the loads and dispatches per customer policy. It is the driver's responsibility to plan his or her time accordingly.
     
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  5. 48Packard

    48Packard Ol' Two-stop Shag!

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    While I certainly understand the driver's point of view, just remember...it is the customer we serve. Now, if the carrier is worth their salt, in situations such as this where there is "too much time", you would be allowed to t-call it, relay it, or do whatever your company calls it. I've been in this position with Schneider and that is exactly what they do if possible. Though quite honestly, drops that are "on" rather than "by" are rarely too early for me to just complete myself.
     
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  6. Injun

    Injun Road Train Member

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    A t-call wasn't necessary. I can't imagine why 14 hours were burned without having taken a 2-hour break. Do the other half of the sleeper split and run it over to Target...4 blocks away. There is no rule anywhere that says you have to burn 15 minutes at the very beginning of each day for a PTI. You can do a vehicle inspection at any point...preferably within the first two hours.

    So. Park your truck and log in the sleeper berth from 2345. Then, at 0745, drive over to Target. No service failure. Am I the only one who sees this?
     
  7. 48Packard

    48Packard Ol' Two-stop Shag!

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    Yeppir...sometimes you have to get a little creative.
     
  8. Lantern

    Lantern Road Train Member

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    The way our DC's are setup are based on the stores they serve. High-end warehouses are going to be pushing more trailers / loads (obv). Lower-end warehouses don't want the trailers due to high-end warehouse needs. Balancing what comes in, when it comes in is just the way it's done. However, even I've never heard of early delivery fine.. I've been to the warehouse in Lake City plenty of times for training / equipment setup. Though the delivery setup is extremely tight, because most trucks have limited time for unload / loads depending on store volume and needs that it is going to..I do think it really boils down to not wanting to pay the carrier for making you wait because you were early.. Not exactly sure how detention pay works but wouldn't think come into effect? Might be wrong, but just guessing.

    I work for Target Stores, the DC is a different ball game. Just what I've seen from trips to and from and the work I've done there.
     
  9. Injun

    Injun Road Train Member

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    As long as merchandise is in transit, it is not part of inventory and does not need to be counted. This is a tax advantage. A trailer load of merchandise may have a value high enough to warrant hundreds of dollars in taxes. Therefore, the longer it stays in transit, the better tax advantage to the warehouse. They don't want it on the yard until absolutely necessary and only to replace outgoing freight. Freight value does not affect the carrier's taxable bottom line in the same way. It only takes up space in a trailer.

    That's why they're so picky about delivery times.
     
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  10. bluebonn

    bluebonn Road Train Member

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    The trailer has to be inspected before you even go to target so this logic would not work. The load was done as a favor to get me to Phoenix to pick up student and deliver him to Houston.

    Two hours was driven from Mira Loma to Oxnard to deliver a load before I even picked this one up. Just enough time to get it to Phoenix and I had called them way in advance to tell them they would need to get a local driver or someone to run it up there.


    Was specifically told that it was no problem to just go on up to target and deliver early. No problem at all. I was shafted on this one and they #### well know exactly what they are doing..

    I did not want to go to target and should have just parked the truck and told them to get someone but was assured it was just fine to take it early. Both from Dispatch and CSR but for some odd reason no one can find any record of it and no one is willing to say they gave me permission.

    I already read the comments and it said Swift will be fined if delivered early. I was told not to worry about and deliver it. It does not matter I was out of hours on my 11 and on my 14 and the trailer still needed to be inspected and that usually takes 30 minutes to an hour depending on how busy they are.

    I did what I was suppose to do 12 hours in advance before I even got to Phoenix. So they should have done their job and found someone to take it up there or admitted to telling me it was OK to take it up there as Swift will not get fined.


    Oh an Injun I was way too #### tired to think of anything as I drove straight through from Mira Loma to Oxnard to Phoenix delivered a load and then picked one up only stopping to run in and pee to get this load to Phoenix and make sure I did not lose preplan to Houston to deliver a student they asked me to do.

    Either way there was just not enough time to take a 10 hour break,get trailer inspected,do pti and drive up and drop and hook at the DC. The point I was told to do it and I followed instructions and was told no service failure and then all of the sudden I get one and there is not a #### thing I can do about except quit..

    Remember I am on Elogs so I can not play around with my logs. When my time is up it is up and you don't move the truck. One minute over on your 11 or 14 and they don't forgive you. You get a violation!
     
    Last edited: Jun 18, 2011
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  11. Diesel Dave

    Diesel Dave Last Few of the OUTLAWS

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    Qualcomm ? Is that a computer game or something ? Or am I stuck in the caveman era? I love the caveman era. No finger pointing. "I GOT IT DONE BOSS, WHAT'S MY NEXT ASSIGNMENT"(caveman talk)
     
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